Accept Recruitment are currently recruiting for a Key Accounts Coordinator on behalf of a well-established logistics and freight forwarding business based in Coleshill. This is a fantastic opportunity for someone with industry experience who thrives in a fast-paced, customer-focused environment. Key Responsibilities: * Manage and process customer bookings, including customs documentation * Prepare accurate quotations and ensure timely communication * Liaise with internal teams, overseas partners, and clients to coordinate shipments * Handle invoice processing, query resolution, and file charging * Maintain professional communication with customers and provide proactive updates * Work closely with colleagues to ensure smooth operations within the department Ideal Candidate Will Have: * Previous experience in freight forwarding (essential) * A strong understanding of international shipping and logistics processes * Excellent communication skills (written and verbal) * Good commercial awareness and attention to detail * Ability to work efficiently in a team and under pressure * Proficiency in Microsoft Office programs * Knowledge of customs regulations is advantageous but not essential Benefits Include: * Up to 25 days holiday plus bank holidays * Company pension scheme * Life assurance * Profit-related pay * Private healthcare (after qualifying period) ...