Location: Hertfordshire, Bedfordshire, London (and surrounding areas)
Company: Cascade Water Services Ltd
Position: Full-time
About Us
Cascade Water Services Ltd is a specialist water repairs and maintenance company serving both domestic and commercial customers. We carry out a wide range of works including leakage repairs, new water mains installations, supply pipe replacements, and emergency callouts. Our focus is on reducing stress and hassle for our customers by delivering a professional, reliable, and efficient service.
Role Overview
We are seeking an experienced NCO Level 2 Water Gang/Technician to join our growing team. The successful candidate will work on a variety of excavation and reinstatement projects, water service pipe repairs, leak detection, and new supply installations. This role involves both planned and reactive works, working independently or as part of a small gang, ensuring jobs are completed safely, efficiently, and to a high standard.
Key Responsibilities
* Carry out water service pipe repairs, replacements, and new installations.
* Undertake excavation and reinstatement works in accordance with NRSWA standards.
* Diagnose and repair leakage issues quickly and effectively.
* Operate equipment such as CAT & Genny, pipe tracing tools, and dewatering pumps.
* Work on domestic and commercial properties ensuring minimal disruption.
* Complete job reports, take photos, and update digital job records.
* Ensure all works are completed in line with health and safety regulations.
* Liaise with customers on-site to explain works and provide excellent service.
* Participate in an out-of-hours emergency rota (as required).
Skills & Experience
* Essential:
* NCO (Water) Level 2 qualification (Service Layer).
* EUSR Water Hygiene card.
* Experience in water supply pipe repairs, replacements, and new installations.
* NRSWA (Streetworks) accreditation.
* Full UK driving licence.
* Strong understanding of health & safety practices.
* Ability to work independently and as part of a team.
* Good communication and customer service skills.
* Desirable:
* Experience operating small plant and equipment.
* First Aid at Work certification.
* Previous experience with both domestic and commercial customers.
What We Offer
* Competitive salary (dependent on experience).
* Overtime and call-out opportunities.
* Company vehicle, fuel card, and tools provided.
* Uniform and PPE supplied.
* Training and development opportunities.
* Friendly, supportive working environment.
Job Type: Full-time
Pay: £86,400.00-£108,000.00 per year
Benefits:
* Company car
* Flexitime
Experience:
* Service connections: 1 year (preferred)
Licence/Certification:
* NCO level 2 - Water Qualification (required)
Work Location: On the road
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