Location
LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours
Full time fully flexible (any 5 days out of 7)
Contract Type
Fixed Term until September 2026, hourly paid
Overview
The Resource Associate plays a pivotal role in ensuring the smooth integration of new team members, supporting recruitment and training, and maintaining compliance across frontline operations. As the first port of call for candidates, the role focuses on delivering a positive new starter experience, seeking ways to support and develop employee performance, and building an inclusive culture that positively impacts guest KPIs.
Responsibilities
• Coordinate on‑site recruitment activities, including raising requisitions, tracking candidate availability, and delivering engaging site inductions. • Develop and maintain training plans for frontline teams, monitor completion, and collaborate with operational teams to align skills coverage with business needs while meeting health and safety and compliance legislation. • Support employee performance and conduct processes such as absence management, disciplinary procedures, and employee relations, in partnership with the UK People Hub, maintaining accurate records and providing regular updates to Resort Management.
Qualifications & Experience
* Previous experience in HR, administrative, or resource coordination roles is essential.
* Familiarity with new hire onboarding, training delivery, and employee relations processes is essential.
* Experience in resource planning and working in fast‑paced environments is advantageous.
* Strong operational and organisational skills with excellent attention to detail.
* Ability to problem‑solve, adapt to changing priorities, and work collaboratively across teams.
* Clear and engaging communication skills for delivering inductions and training.
Benefits
* 40% discount off LEGO® sets and products on the online LEGO Store.
* Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions worldwide.
* 25% discount in Merlin retail shops and restaurants.
* Staff discount codes for Merlin Annual Passes to gift to loved ones.
* ‘Enjoy the Ride’ Merlin Annual Passes for you and five loved ones.
* Pro‑rated holiday allowance based on 28 days full‑time equivalent.
* Private pension scheme.
* Life assurance scheme.
* Employee assistance programme.
* Access to Perks at Work which includes 30,000+ national & local employee discounts.
* Free staff parking.
* Ongoing training & development.
Pay Range
GBP £14.35/Hr.
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