Job Description
Our client is looking for a Mobile Fitter to join their team based at their Cardiff Depot. In this hands-on role, you’ll be responsible for the repair and maintenance of their fleet of Telescopic Handlers (JCB and Manitou) – with most work carried out on-site with their customers.\nRole:\n * Servicing and repairing hire equipment and plant on site – on average 15 visits to customers per week\n * Help increase our clients NPS (Net Promoter Score) by providing an excellent standard of professionalism and customer service at all times\n * As many first-time fixes as possible to prevent downtime for customers\n * Minimal machines returned faulty after repair/maintenance carried out\n * Basic level of essential spares always in stock\n * Minimal downtime of equipment whilst awaiting spares\nResponsibilities:\n 1. Promote & comply with H&S regulations and legislation at all times\n 2.
Complete repairs as allocated to the required standard both within the depot and on customer sites\n 3. Communicating with the Maintenance Manager / Depot Manager in regards to any delays, so this can be in turn communicated back to the customer to provide an exceptional service at all times\n 4. Responsible for ensuring the machinery is maintained and repaired to stay fit for hire\n 5.
Recording repair data e.g. time allocation/spares used/mileage\n 6. Informing the office of any spares required in a timely manner,\n 7.
Keeping the van clean and to the “5S” standard at all times and proactively ensuring that work area is safe.\n 8. Recording and documenting repairs carried out on iPad device with photographs to support any charges applicable to the customer\n 9. Providing support within the Depot as and when required by Maintenance Manager/Depot Manager\n 10.
Adhere to client's Behaviours and Mobile Fitter golden rules at all times.\n 11. Follow client's processes, policies, and procedures every step of the way.\n 12. Willingly perform ad hoc duties as required\nWhat You'll Need:\n * NVQ Level 2 or 3 in Plant Maintenance (or equivalent)\n * Proven experience as a diesel mechanic\n * A valid UK driving licence with no more than 3 penalty points\n * Strong working knowledge of plant machinery\n * Ability to work independently and take initiative\n * Good spoken and written English\nBonus points if you also have a valid CSCS card\nWe're Looking for Someone Who:\n * Stays focused and effective under pressure\n * Can prioritise and adapt to changing workloads\n * Communicates clearly and confidently – whether the issue is simple or complex\n * Brings problem-solving energy and a proactive mindset\nWhat You’ll Get in Return:\n-A competitive salary\n-Up to 25 days holiday, plus bank holidays\n-An extra day off on your birthday\n-Access to a wide range of employee benefits\n-A supportive team culture – we don’t just work together, we win together\nForward Assist Recruitment is operating as an employment agency.
Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds