We’re a world leader in gaming entertainment operating in 40+ countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world’s greatest gaming experience, every day!
What You'll Do
Working as part of a close-knit team, as a Sales Administrator you will support internal and external customers with the creation of quotations and sales orders, as well as providing post-sale support to meet strict regulatory requirements. Ensuring a quality experience is delivered to our customers, this position will work within a dynamic environment and support our team to meet our Service Level Agreements.
Key responsibilities include:
1. Create sales proposals in Aristocrat’s quoting tool, Salesforce, and Microsoft Dynamics AX
2. Liaise daily with Business Development Executives (BDE's) to review and maintain sales opportunities
3. Ensure quote proposals requirements are accurate and processed in a timely manner
4. Work with the Customer Liaison team to ensure post-sales processes are followed and completed within strict timeframes
5. Be a team player - participate in daily stand-up discussions and communicate current workload
6. Be up to date with current sales promotions, products, and compliance
7. Follow process guides to ensure accurate data entry to minimise customer impact.
8. Ensure customer information is accurate and maintained in Salesforce
What We're Looking For
9. Experience in a sales support and or customer service role
10. Experience with Customer Relation Management (CRMs), Salesforce and Microsoft Dynamics AX would be highly regarded
11. Computer Literate with proficient knowledge of MS Office
12. Previous exposure working within a gaming or technical environment would be beneficial
13. Exceptional organisational and time management skills to succeed in a fast-paced, high-volume environment
14. Proven problem-solving skills and the ability to be highly adaptable while maintaining a positive attitude
15. The ability to communicate clearly and concisely, both in writing and over the phone
16. The ability to build good rapport and relationships with internal and external customers
Please note this role is a 12 Month Fixed Term Contract.
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