Customer Service Advisor
Nottinghamshire
Up to £28k DOE + £2k | Full Time | Permanent
A well-established business on the edge of Nottinghamshire is looking for 2 customer-focused Service Advisors to join a friendly and fast-paced aftersales team at a busy service reception.
In this role, you'll be the first point of contact for service customers whether face-to-face or over the phone, managing everything from bookings to handovers, while ensuring a smooth and professional experience at every step.
Key Responsibilities
* Handle customer enquiries in person, by phone, and via email
* Book servicing and repairs
* Liaise with staff across the business and keep customers informed throughout the process
* Prepare invoices and process customer payments
* Promote relevant services or accessories where appropriate
Ideal Candidate
* Experience in a customer service or advisory role
* Excellent communication and organisational skills
* Proficient in using computer systems for bookings and administration
* Friendly, professional, and a great team player
* An interest in the leisure or motor industry is a plus, but not essential
If you are looking for an environment where you can have real impact and influence and enjoy working with people, this is a great opportunity and family business environment to grow and develop your career and experiences further