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Healthcare support worker – clinical care

Norwich
Norfolk and Norwich University Hospital
Support worker
Posted: 19 February
Offer description

Job summary

An exciting opportunity has arisen for keen and reliable individuals to join our teams within the Theatre Complex, specifically for Urology and Gynae specialty.

If you are looking for a new challenge and have an interest in 1.1 Patient Care within the Operating Theatre, then this is the job for you. Please contact us for an informal visit or to find out further information

We are looking for individuals who promote the Trust PRIDE values and demonstrate a caring and compassionate approach to patient care. HCA experience is desirable but not essential. As a department we value all of our team members and are committed in the promotion and development of staff development.

You will be expected to attend and complete a Trust induction program.


Main duties of the job

Key Aspects of the Role include but are not exclusive to:

Moving patients between wards, Theatres and Recovery departments

Assisting in the care of the surgical patient during the peri-operative period by supporting the multidisciplinary team.

Supporting the Theatre personnel in providing a safe, high quality environment for the carrying out of surgical procedures by:

* Assisting The Clinical Practitioners with procedures
* Providing basic patient care.
* Assisting in the general upkeep and maintenance of stock levels
* Providing a safe environment ensuring the highest quality of patient care is provided
* Prepare and set up theatre prior to theatre list.
* General circulating duties as instructed/requested from qualified members of theatre team.
* Assist the safe transit of the patient to and from the ward and between areas within day theatres, before and after surgery, and to ensure safety of any equipment that is attached to the patient.
* Provide a knowledgeable and safe assistance with the transfer of the anaesthetised patient from the patient's trolley to the operating table using the hospital policy for manual handling of patients.
* Assist with the positioning of the patient for a surgical procedure.
* Undertake pressure area care using pressure relieving practices and devices as advised by registered staff.
* Ensure all documentation is recorded accurately, legibly signed and dated in accordance with Trust policies and procedures and countersigned by registered staff as appropriate.


About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

* Flexible working hours
* Fast Track Staff Physiotherapy Service
* Multi Faith prayer room
* Discounted gym memberships
* Excellent pension scheme and annual leave entitlement
* Wagestream - access up to 40% of your pay as you earn it
* Free Park & Ride service direct to NNUH site
* Free 24-hours confidential counselling support
* On-site Nursery
* On-site cafes offering staff discounts
* Support in career development
* Flexible staff bank
* Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics


Details


Date posted

18 February 2026


Pay scheme

Agenda for change


Band

Band 3


Salary

£24,937 to £26,598 a year per annum, pro rata


Contract

Permanent


Working pattern

Full-time, Part-time, Flexible working


Reference number

234-25-A1411-A


Job locations

Norfolk and Norwich University Hospital

Norwich

NR4 7UY


Job description


Job responsibilities

* Demonstrates awareness of own professional responsibilities and upholds the PRIDE values consistently.
* Practices in accordance with the code of conduct for healthcare support workers clearly articulates the purpose of the code.
* Adherence to the uniform trust policy
* To act as a role model to others; always projecting a professional image.
* Understands what is meant by duty of care and the boundaries of the HCSW Clinical care role.
* Adherence to NNUH policies consistently.
* To participate in tasks and carry out instructions of registered professionals relevant to area to support patient care e.g. collect blood for transfusion or purpose relevant to area, preparation of equipment for theatres, collecting medication from pharmacy or equipment from other clinical areas.
* To participate in audit as required.
* To develop self-awareness, building resilience, relationship building, self-care and adaptability.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Job description


Job responsibilities

* Demonstrates awareness of own professional responsibilities and upholds the PRIDE values consistently.
* Practices in accordance with the code of conduct for healthcare support workers clearly articulates the purpose of the code.
* Adherence to the uniform trust policy
* To act as a role model to others; always projecting a professional image.
* Understands what is meant by duty of care and the boundaries of the HCSW Clinical care role.
* Adherence to NNUH policies consistently.
* To participate in tasks and carry out instructions of registered professionals relevant to area to support patient care e.g. collect blood for transfusion or purpose relevant to area, preparation of equipment for theatres, collecting medication from pharmacy or equipment from other clinical areas.
* To participate in audit as required.
* To develop self-awareness, building resilience, relationship building, self-care and adaptability.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.


Person Specification


Qualifications


Essential

* City and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experience


Experience


Essential

* Some previous experience in a nursing/Care Assistant role which can be demonstrated against the requirements of the role.


Skills


Essential

* Good interpersonal and communication skills


Attitude, aptitude


Essential

* Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
* Demonstrates understanding and commitment to Equality, Diversity and Inclusion
* Flexible, adaptable and responsive to change
* Able to work well in a team
Person Specification


Qualifications


Essential

* City and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experience


Experience


Essential

* Some previous experience in a nursing/Care Assistant role which can be demonstrated against the requirements of the role.


Skills


Essential

* Good interpersonal and communication skills


Attitude, aptitude


Essential

* Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
* Demonstrates understanding and commitment to Equality, Diversity and Inclusion
* Flexible, adaptable and responsive to change
* Able to work well in a team


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).


Employer details


Employer name

Norfolk and Norwich University Hospital


Address

Norfolk and Norwich University Hospital

Norwich

NR4 7UY


Employer's website

(Opens in a new tab)

-----------------------------------


Employer details


Employer name

Norfolk and Norwich University Hospital


Address

Norfolk and Norwich University Hospital

Norwich

NR4 7UY


Employer's website

(Opens in a new tab)

-----------------------------------

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