Role Purpose
The Regional Quality Manager is responsible for leading and coordinating quality assurance and quality control activities across multiple Business Units within the region. This role ensures compliance with ISO standards and that all projects, processes, and deliverables meet internal standards, client expectations, and regulatory requirements.
The successful candidate will drive continuous improvement, promote a culture of quality, and support operational excellence across the region.
The role requires regular engagement with project teams, subcontractors, and clients to ensure that quality standards are consistently applied and maintained throughout the project lifecycle.
The role will also involve close coordination with the wider Omexom Quality team and regular engagement with the Head of Quality to ensure alignment with organisational standards and strategic objectives.
Responsibilities & Duties
Compliance, Reporting & Operational Oversight
1. Act as the focal point for all quality-related matters across the region.
2. Support the implementation and compliance of the Omexom Management System and ISO 9001 standards.
3. Assist project teams in developing and applying Inspection and Test Plans (ITPs), ensuring they are followed and documented.
4. Ensure appropriate levels of quality surveillance, inspection, and control are applied throughout project execution.
5. Support the integration and consistent application of systems and processes within each Business Unit across the region.
6. Provide support during internal and external audits, ensuring readiness and compliance.
7. Mentor teams in the effective management and resolution of Non-Conformance Reports (NCRs), promoting a culture of accountability and continuous improvement.
8. Monitor and report on the Cost of Quality, delivering insights to inform strategic decision-making and drive operational efficiency.
Stakeholder Engagement
9. Ensure appropriate levels of quality surveillance, inspection, and control are applied throughout project execution.
10. Attend and support the monthly Regional Meeting.
11. Provide quality input and support to the Business Unit’s operational and tendering teams, ensuring that quality considerations are integrated into project planning and bid submissions.
Training & Awareness
12. Deliver quality awareness training for new employees and support ongoing training initiatives.
13. Mentor and support quality advisors and other team members to build capability.
14. Ensure that quality toolbox talks are delivered across the Business Units.
15. Ensure compliance with Omexom and client quality procedures and expectations.
16. Develop and support the training of the Regional Quality team established within the Business Units.
17. Support the development of content for the Omexom Institute within its field of expertise.
Continuous Improvement
18. Identify gaps in the management system and support the development of improved processes.
19. Lead and support initiatives to enhance the Quality Management System and Omexom ways of working.
20. Stay informed of changes in standards and industry best practices, ensuring compliance and innovation.
Key Interfaces
Relationships with key stakeholders:
21. Business Unit General Managers
22. Head of Function
23. Regional Functional Manager
24. Quality Advisor
25. Project Managers and Site Managers
26. Client Quality Representatives
27. Local Authorities and Regulatory Bodies
28. Subcontractors and Suppliers
Person Specification
Qualifications and Experience
The jobholder shall be a motivated self-starter, possessing:
29. A minimum of 3 years of experience in a similar role
30. CQI Quality in Construction or equivalent
31. IRCA Lead Auditor qualification, ISO 9001
32. Membership of a professional body (e.g. CQI) preferred
33. Experience in a quality role within construction or infrastructure
34. Experience managing non-conformances and conducting root cause analysis
35. Strong understanding of ISO 9001 and quality management systems
36. Recognised training in accident/incident investigation
37. Experience supporting quality deliverables at the project level
Competencies
Required skills, knowledge, and abilities:
38. Strong understanding of quality standards and specifications
39. Excellent communication and interpersonal skills
40. Proficient in Microsoft Office and environmental reporting tools
41. Full UK driving licence and willingness to travel
42. Self-motivated, practical, and solutions-focused
43. Ability and willingness to be flexible with working from home, office, and site-based
Values
In line with Omexom’s values, the jobholder must have the following qualities:
Team Spirit & Generosity – able to work effectively within and contribute to the Omexom team to deliver results, provide support and drive performance.
Trust and Empowerment – enjoy managing their responsibilities and time to ensure work is completed efficiently and professionally.
Integrity and Responsibility – enjoy taking responsibility for their duties and managing these effectively to ensure efficient high-quality results.
Innovation & Entrepreneurship – continually strive to improve processes and introduce new initiatives to improve efficiency.