Overview
Clinic Manager & Senior MSK Physiotherapist – join Bodyset. Reporting to the Head of Clinical Operations, you’ll be an integral part of the Clinical Management Team and an ambassador for the Company, accountable for the daily operations and service delivery for the clinic, ensuring quality outcomes and financial performance.
As a Senior Physiotherapist you are expected to provide the highest standard of care to a self-pay and private medical insured patient caseload, delivering against established, evidence-based clinical pathways from initial triage to discharge.
You will drive team performance and productivity through direct line management of practitioners and support staff, while maintaining standards locally in line with company objectives.
Responsibilities
* Maintain a clinical caseload (approximately 85-90%)
* Responsible for clinic performance and optimisation
* Increase revenue by engaging in service channels, partnerships and networking
* Be accountable for the team’s compliance with all Bodyset policies, procedures, guidelines and regulations, ensuring that the clinic is prepared for audit year-round
* Strive to continually improve clinic standards
* First point of contact for clinical complaints or issues
* Ensure product delivery and customer experience is consistent
* Ensure adherence to local health and safety regulations
* Ensure all technical equipment is fully maintained and operational
* Monitor stock usage and levels, ensuring sites are well supplied
* Provide professional advisory support to site staff, including supervision and performance evaluation
* Proficiency in managing budgets
* Oversee day-to-day team operations
* Manage day-to-day team performance in line with company KPIs with regular 1-1s and performance reviews
* Report performance trends to Head of Clinical Operations / Management team
* Evaluate and improve local operations and financial performance
* Oversee inductions & training of new employees locally
* Identify local marketing, consultant or relationship opportunities via the Partnership Program to drive new clients and financial performance
Essential Skills
* BSc (Hons) Physiotherapy degree (minimum)
* Full registration with the Health and Care Professions Council and Chartered Society of Physiotherapy
* Ability to work autonomously, while delivering against Bodyset’s clinical pathways
* Evidence of ongoing professional development
* Previous managerial experience or similar
* Excellent organisational and time management skills
* Excellent verbal communication and interpersonal skills
* Excellent written English skills
* Able to effectively use Microsoft Word, Excel, and PowerPoint
Desirable Skills/Qualifications
* Previous evidence of generating new business and managing own client caseload
* Previous experience in the private healthcare sector
* 3+ years relevant postgraduate clinical experience
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Health Care Provider
Industries
* Wellness and Fitness Services
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