Job type: Full time/Fixed Term Contract
Location: Head Office, Elliotts Premier Roofing
Hours: 40 hours Per Week (Monday- Friday)
Salary: £15,704
We've been named "Employer of the Year 2024" at the Solent 250 Business Awards so we're clearly doing something right
We've been around for over 180 years – Our core purpose is to help our customers build, but we couldn't do it without our people. From our drivers to our operations team and everyone in between. We're one big team. We have over 300 people working for Elliotts. Our CEO, Tom is the great-great-great grandson of our founder
About EPR
Elliotts Premier Roofing is a well-established and rapidly growing specialist contractor, proudly part of the Elliotts Group. We work directly with surveyors, main contractors, and building owners to deliver high-quality new build and commercial pitched roofing projects across the South of the UK.
With ambitious growth plans and a reputation for excellence, this is an exciting opportunity to join a thriving business and play a key role in our continued success with genuine long-term career prospects.
To succeed you'll be a great team player with a can-do attitude, and you'll be right at home.
General Duties
* Handle incoming calls, emails, and customer enquiries in a friendly and professional manner.
* Assist with scheduling appointments, site visits, and project timelines attending construction sites for pre-start meetings with the contracts department.
* Maintain accurate records, including job sheets, invoices, purchase orders, and customer information.
* Support the preparation of quotations, contracts, and other company documentation, work with the estimating department and learn to markup site plans.
* Liaise with suppliers to order materials and track deliveries.
* Update internal systems and databases to ensure information is current and compliant.
* Prepare and organise paperwork for roofing teams before they head to site.
* Contribute to the smooth running of the office by managing filing, scanning, photocopying, and other general admin tasks.
* Provide support to management with ad-hoc tasks and ongoing projects.
* Attend site visits with our contracts teams to review on site progress.
Required Skills
* Good communication skills – able to speak confidently with customers, suppliers, and colleagues.
* Basic IT skills – comfortable using email, spreadsheets, and office software.
* Organisational skills – able to manage tasks, prioritise workload, and keep accurate records.
* Attention to detail – ensuring documents, data, and schedules are correct.
* Time management – able to work efficiently and meet deadlines.
* Willingness to learn – open to developing new skills and gaining industry knowledge.
* Problem-solving abilities – able to handle enquiries and find solutions where needed.
* Teamwork – works well with others and supports the wider office and roofing teams.
* Professional attitude – reliable, punctual, and committed to high-quality work.
* Customer service skills – positive, polite, and helpful when dealing with clients.
Qualifications required
* 4 GCSE's or equivalent at grade A*-C (Grade 4 to 9) including English and Math.
What's in it for me?
* Annual profit share scheme
* 24/7 wellbeing support
* Unlimited training
* 22 days annual leave plus bank holidays
* Staff discounts
* Christmas Hamper
* Monthly Pizza on us
* Company pension
* Enhanced Maternity and Paternity pay