37.5 hours per weekMonday - Friday (0700 - 1500)£14.81 per hourSodexo rewards and benefitsCheck your local transport links here:Plan Your Journey | Traveline- the destination you should input is B1 2AXJob Introduction:Manage a team of Receptionists & Porters to deliver a specific standard of Guest experienceSupervisor the day-to-day operation of the Business Event Centre and Main ReceptionTo complete monthly team rotas, deliver staff team briefings and training, as requiredTo assist in menu planning, food presentation and meeting room catering service standards.To deliver the highest standards of customer service and first point of contact for delegates/visitorsTo collate end of month department data and reports and as requested by FOH ManagerTo undertake audits in relation to service delivery / offer compliance, as requested.To manage the HMRC Matrix booking system to maximise occupancy rates.To supervisor & coordinate the corporate meetings within the Business Event CentreWhat you'll do:Experience of following and ensuring implementation of Health and Safety ProceduresExperience of the undertaking of conference and events coordination.Computer proficientBasic numeracy / literacy skillsCustomer service excellenceSupervisory experienceWhat You Bring:Experience of following and ensuring implementation of Health and Safety ProceduresExperience of the undertaking of conference and events coordination.Computer proficientBasic numeracy / literacy skillsCustomer service excellenceSupervisory experienceWhat we offer:Working with Sodexo is more than a job; it's a chance to be part of something greater.You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:Mental health & wellbeing supportEmployee Assistance Programme for personal, legal, and financial advice24/7 virtual GP & lifestyle rewardsDiscounts for you & familyFinancial tools & retirement planCycle to Work & Paid volunteering dayReady to be part of something greater? Apply today!Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications