Position Summary
To lead the Quality Assurance team, ensuring the effective maintenance, compliance, and continuous improvement of the company’s Quality and Environmental Management Systems in line with ISO 9001, ISO 14001, and IATF 16949 standards. The role combines hands-on quality activities with team leadership and cross-functional collaboration to drive operational excellence.
Job Duties/Responsibilities
The main duties of this role include:
Quality & Environmental Management Systems
• Maintain and continuously improve the integrated management system in accordance with ISO 9001, ISO 14001, and IATF 16949
• Ensure all processes and documentation remain compliant
• Support system updates, document control, and change management activities
Audits & Compliance
• Plan, conduct, and support internal audits
• Act as a key contact for external audits (certification bodies and customers)
• Ensure timely closure of audit findings and nonconformities
Quality Assurance & Improvement
• Lead investigations into nonconformities, customer complaints, and internal quality issues
• Drive root cause analysis and implementation of effective corrective and preventive actions (CAPA)
• Promote and support continuous improvement initiatives across the business
• Monitor and report on quality KPIs and trends
Job Duties/Responsibilities Cont.
Team Leadership
• Manage, coach, and develop a small QA support team
• Allocate workload and ensure team objectives are met
• Foster a culture of accountability, quality, and continuous improvement
Operational Support
• Work closely with other functions to resolve quality issues
• Support new product introduction (NPI) and process changes from a quality perspective
• Ensure adherence to customer-specific requirements where applicable
Education
Bachelors in Electronics Engineering
Experience Required
To effectively perform the duties of a Quality Assurance Team Leader, Individuals must be able to demonstrate a number of competencies that are essential to the position, which include:
Essential
• Proven experience in a quality assurance role within manufacturing (electronics preferred)
• Working knowledge of ISO 9001 (or similar quality management system standard)
• Experience in leading or supporting internal and external audits
• Demonstrated experience of team leadership or supervision
• Strong problem-solving capability using structured methods (e.g. 8D, RCA)
• Good communication and stakeholder management skills
• Organised, detail-oriented, and able to prioritise effectively
Desirable
• Experience working to ISO 14001 and IATF 16949 standards
• Background in electronics manufacturing or similar technical environment
• Understanding of ESD control standard e.g. BS EN IEC 61340
• Knowledge of quality tools such as FMEA, Control Plans, SPC, MSA, 5S, Kaisan
• Experience working with electronics workmanship standards e.g. IPC-A-610
Qualifications
• Degree, HND, or equivalent in Electronics, Engineering, Quality, or a related discipline (preferred)
• Lead auditor qualification (desirable)
Key Competencies
• Leadership and team development
• Analytical thinking and problem-solving
• Attention to detail
• Continuous improvement mindset
• Communication and collaboration
• Accountability and ownership
Work Environment
Occasional requirement to support audits or projects outside normal working hours
Travel
Occasional UK/oversees travel may be required
Competencies
Acting as a Champion for Change
Acting Strategically
Building and Supporting Teams
Communicating Effectively
Delivering High Quality Work
Driving for Results
Evaluating and Implementing Ideas
Inspiring and Motivating Others
Prioritizing and Organizing Work
Sharing Information
Solving Complex Problems
Supporting Organizational Goals
Thinking Broadly
Working with Diverse Populations
Benefits
* Staff Bonus Scheme
* 23 days holidays (increase to 26 after a period of time) Also the opportunity to an additional 4 days annual leave based on sick and working from home limits.
* Pension Scheme (pays up to 7.5% of the employees’ salary as long as the employee matches the sum paid by the company)
* Life Insurance (4 x employees salary)
* Income Protection Cover
Other benefits:
* Employee Appreciation day - celebrated in August for employees and their families
* Christmas Celebrations
* Hours of Work - 8.30am to 4.30pm with 1/2 hour for lunch
* We have a good benefits package and our site in Milton Keynes have been renovated and we have excellent working conditions.