Responsibilities
1. Service: Serve and prepare food & beverages to guests in a friendly and professional manner. Ensure that guests needs and requests are efficiently and effectively addressed.
2. Customer Service: Provide excellent service by being attentive to guests needs at every point on their customer journey. Answer questions and address any concerns or issues in a friendly manner.
3. Teamwork: Collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
4. Adherence to Regulations: Comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
5. Cleanliness: Maintain cleanliness and hygiene standards in the kitchen and dining areas. Work together as a team to lead by example, protecting the planet and supporting local communities.
Candidate Profile
* Have a contagious passion for food and/or customer service.
* Draw satisfaction from working within a collaborative and inclusive team environment.
* Ability to adapt to challenges and opportunities with a solution-oriented perspective.
* Previous experience in a similar role, especially in the food service industry, is often a plus.
* Some knowledge of food safety and sanitation practices.
* Works according to the BaxterStorey core values.
Additional Information
For almost 20 years, BaxterStorey has created beautiful spaces, exciting menus, and friendly teams across various locations, ensuring each customer has a memorable hospitality experience. We support our team members in building their careers through ongoing training and development, and we promote a healthy work-life balance.
We are committed to diversity and inclusion, welcoming applications from candidates of all backgrounds, ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. Our goal is to foster an inclusive culture where everyone feels respected and valued.
Benefits
* 28 days holiday including bank holidays, plus your birthday off.
* Volunteering days, grandparent leave, enhanced maternity leave, secondary carer leave, wedding/commitment day leave.
* Free meals on shift, bespoke training, apprenticeships, pension, life insurance.
* Discounts via our HAPI app, wellbeing hub, employee assistance programme, cycle to work scheme.
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