Job Description
Greetings! Adroit people is hiring.
Title : Desk side Support.
Location : Dundee Scotland, UK.
Employment type : Contract
Work type : Onsite.
Key Skills : SCCM - Client troubleshooting
Windows OS/ Application troubleshooting
JD :
Technical Requirements
1. · Phone support experience necessary.
2. · Technical Service desk or technical call center experience is necessary.
3. · Disciplined, systematic problem solving skills required.
4. · Windows Operating systems
5. · Clients: Windows XP, Windows 10
6. · Servers: Windows 2008/2012/2016
7. · Knowledge of Active Directory
8. · ITSM ticketing tools such as Service now, Remedy, HP Service Center, Peregrine Service Center
9. · Remote desktop connectivity applications like Team Viewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
10. · MS Office Suite MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
11. · Internet browsers (e.g. Explorer, Chrome, Firefox),
12. · VPN and remote dial-in users
13. · Support for laptop, desktops, and printers all models
14. · PDA and blackberry support
15. · Othe...