The job description is generally comprehensive but could benefit from improved formatting and clarity. Here is a refined version:
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Join the ‘Greatest story in Hospitality’ by becoming one of our ’Hospitality Heroes’ as an Event Administrator at Celtic Manor Resort—one of the fantastic opportunities from ‘Manor to Marina’.
Our Ideal Hero Will Have
* Experience in Event Coordination within a 5-star property.
* Familiarity with Delphi and Opera Systems (preferred but not essential).
* Strong organisational and administrative skills, with high attention to detail.
* Excellent communication and multitasking abilities.
Implementing Our ‘Yes You Can’ Philosophy, You Will
* Be the first point of contact for clients, handling calls and emails professionally and efficiently.
* Check and verify rooming lists, ensuring every detail is accurate.
* Prepare Event Orders (EOs) for site visits and menu tastings to ensure seamless guest experiences.
* Take minutes at key meetings, assist in weekly debriefs, and support smooth operations behind the scenes.
* Manage correspondence, track payments, and chase contract addendums to keep events on schedule.
* Collaborate with internal teams to deliver world-class service and exceed client expectations.
Be Recognised and Rewarded
As a ‘Hospitality Hero,’ you will receive various company benefits, including:
* Access to career development training from day one.
* Discounts on food, beverages, and hotel stays.
* Discounted leisure membership.
* Free GP virtual appointment service.
* 24/7 wellbeing helpline.
* NEST pension scheme.
* Social Club and staff appreciation events.
* Monthly and end-of-year awards.
Grow With Us
As part of The Celtic Collection, you will be able to:
* Be equipped, trained, and supported to do your best job.
* Be proud and recommend Celtic Collection to others.
* Work in an inclusive, friendly, positive, and constructive environment.
* Learn, grow, develop, and try new things in your role.
* Be appreciated and valued for your work and ideas.
* Contribute to our shared ambition every day.
Recruitment Information
We reserve the right to close this campaign early if we receive a high volume of applications. All applicants must be eligible to live and work in the UK, with documented evidence required during recruitment. Celtic Collection is an equal opportunity employer and welcomes applicants of all ages.
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