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Assistant manager

Manchester
Archie's
Assistant manager
Posted: 17 July
Offer description

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Want to join Archie’s and become a valued member of our Front of House Leadership team?

Archie's has a 5-star appeal and is a recognized and admired place to be, with a creative and unique menu, and an edgy, vibrant, and cool environment to dine and hang out. Our mission is to provide the most unique and exciting menu while delivering the best quality service to our loyal fans and customers.

We are looking for future superstar Managers to join our growing business, which currently has sites across Manchester, Birmingham, Liverpool, and Leeds. More locations are on the way, making now the perfect time to join us.

We offer competitive pay, employee benefits, and a great work environment.

* Location: Trafford
* Assistant Managers will work shifts that include late evenings and weekends.

Benefits of working as an Archie’s Assistant Manager:

* Quarterly bonus based on achieving store targets
* A free meal on every shift + 30% discount at all Archie’s sites for you and your guests
* Excellent training and opportunities for career progression
* Wagestream financial wellbeing app with flexible benefits and discounts with over 100 brands

Plus, more benefits to come…

Assistant Manager responsibilities include:

* Coordinating daily store operations in the absence of the General Manager, leading by example
* Following all cash handling procedures
* Being accountable for overall business performance, including sales, stock, and labor
* Delivering excellent customer service and maximizing satisfaction
* Responding promptly to resolve customer complaints
* Organizing and supervising shifts with a focus on excellence
* Ensuring compliance with sanitation and safety regulations, completing checklists
* Maintaining food and drink quality to brand standards
* Controlling operational costs and reducing waste
* Promoting the brand in the local community through word-of-mouth and events
* Motivating, mentoring, and providing feedback to team members and leaders to meet targets

Requirements and skills:

* Proven experience as an Assistant Manager in a branded or quick service restaurant environment
* Experience managing front and back of house teams in a fast-paced setting
* Leadership experience in hospitality seeking career advancement
* Customer service management experience
* Extensive food and beverage knowledge, including ingredient and dish details
* Familiarity with restaurant management software
* Strong leadership, motivation, and people skills
* Desire to learn, develop, and progress

Note: All Managers must undergo a DBS check, processed at the offer stage.

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