Note: The following is a contracted position; the JRT agency is recruiting for this position on behalf of its client, Stellantis Canada.
Job Description:
The Transportation Specialist acts as the liaison between Stellantis and dealers on transportation matters that relate to the final delivery of the vehicle. Working closely with dealers, Stellantis District Service Managers, and the Warranty Area Manager, this individual is responsible for ensuring compliance with transportation policies and minimizing waste. The Transportation Specialist authorizes and pays claims within established service administration policies. Additionally, they work toward the continuous improvement of transportation and policies with sales and warranty.
Key Responsibilities:
1. Interact directly with dealership personnel via email and phone to assist with claim processing and service administration questions
2. Provide dealer guidance on claim and condition structure (data integrity), as well as new vehicle receipt and logistics policies
3. Serve as dealer escalation agent for reviews of Transportation Claim Request preauthorization positions (new process)
4. Authorize and pay transportation claims
5. Support and provide guidance to district sales managers and dealers
Key Requirements:
1. College diploma in Automotive Technology or equivalent work-related experience in automotive service facilities
2. Strong competency with Microsoft Office
3. Outstanding oral and verbal communication skills in both English and French languages
4. Ability to collaborate within a team environment and maintain a respectful relationship with dealers
5. Strong automotive industry knowledge
Preferred Qualifications:
1. Familiarity with French language
Stellantis Canada is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, family status, gender identity, gender expression, national origin, age, disability or any other characteristic protected by federal or local laws.
How to Apply: Start the conversation by emailing hr@thejrtagency.com your cover letter and resume, including “Transportation Specialist” in the subject line.
Job Type: Full-time
Schedule: Monday to Friday
Application question(s):
How many years of experience in Transportation Claim Request?
What is your experience in Automotive Technology?
Experience: In automotive service facilities: 2 years (required)
Work Location: In person
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