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Employee Relations Manager, peterborough
Location: Peterborough, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
3
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
Position: Employee Relations Manager
Location: Kingston Upon Thames
Type: Permanent
The Role
Are you an experienced HR professional with a passion for employee relations and driving forward a fair, consistent, and people-focused approach to workforce matters? We’re seeking a skilled Employee Relations Manager to join our friendly and supportive HR & OD team.
In this role, you’ll be responsible for delivering a high-quality, customer-focused ER service, providing clear, professional advice on employee relations matters such as disciplinary, grievance, and attendance management. You’ll help shape modern and consistent HR policies and practices across our partner organizations.
You’ll work closely with a Senior HR Advisor and HR & OD Apprentice, collaborating with legal and external partners to support effective service delivery. This is an opportunity to influence change, support culture development, and contribute to a progressive People & OD strategy.
Main Duties and Responsibilities
* Manage employment policies and casework processes
* Facilitate informal resolutions when appropriate
* Coordinate with shared service operations to meet RBK requirements
* Ensure governance and management of terms, conditions, and contracts
* Oversee casework, including hearings related to workforce issues, sickness absence, and mental health
* Identify risks related to ET claims and financial exposure
* Monitor investigation timelines and escalate delays, implementing mitigation strategies
* Support service improvement, training, and manager empowerment
* Review and develop HR policies and operational processes
* Provide specialist policy advice across HR and OD
* Make recommendations to managers to resolve issues early and mitigate risks
* Manage formal HR casework, including panel management and representation
Skills & Experience
* Chartered CIPD membership or equivalent experience
* Experience advising managers in a unionized environment
* Strong knowledge of employment law and HR best practices
* Experience managing complex ER casework and organizational change
* Collaborative, solutions-focused, and professional approach
The role may require occasional irregular working hours with reasonable notice for events and meetings. Flexibility during these periods is expected.
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