Onboarding Specialist - 6 month contract will own bulk customer onboarding, data integrity, and using AI/spreadsheets to streamline things. Potential for extension or full time conversation for the right individual
The ideal candidate is proactive, process-driven, and comfortable communicating with both internal teams and external clients while managing multiple onboarding workflows simultaneously.
Qualifications:
* Bachelor’s degree preferred or equivalent professional experience
* 2+ years of experience in onboarding, recruiting coordination, HR operations, customer service, or administrative support
* Strong organizational skills with exceptional attention to detail
* Experience handling sensitive and confidential information
* Comfortable working in a fast-paced, deadline-driven environment
* Excellent written and verbal communication skills
* Proficiency with Microsoft Office, Google Workspace, HRIS, ATS, or onboarding platforms
* Strong interpersonal and client relationship management skills
* Experience supporting high-volume onboarding or recruiting environments
* Familiarity with compliance documentation and employment verification processes
* Experience working with external clients or within an embedded/RPO environment is a plus
Seeking a detail-oriented and highly organized Onboarding Specialist to support the successful onboarding of new hires and client programs. This role will focus heavily on data collection, operational coordination, compliance tracking, and providing a positive client-facing experience throughout the onboarding process.
Key Responsibilities
Onboarding & Data Collection
* Coordinate end-to-end onboarding activities for new hires, contractors, or client programs
* Collect, review, and track onboarding documentation
* Ensure accuracy and completeness of employee and client data
Operational Support
* Support onboarding operations by managing workflows, scheduling, and process coordination
* Partner with HR, recruiting, payroll, IT, and operations teams to ensure a seamless onboarding experience
* Assist in improving onboarding procedures, reporting, and process efficiencies
* Prepare onboarding reports, metrics, and status updates for leadership and clients
* Troubleshoot onboarding issues and escalate concerns when necessary
Client-Facing Responsibilities
* Build strong relationships with clients by delivering a high level of customer service and responsiveness
* Conduct onboarding calls, orientation coordination, and client check-ins as needed
* Ensure a positive and professional onboarding experience that reflects the company brand