Job Description
Are you looking for an Employment Law / ER advisory role where the focus is on quality and client relationships, not billable hours, targets or sales?
This role offers:
* Real variety – advising retained clients across a wide range of sectors (from micro businesses to larger employers with up to 2,000 staff).
* A relationship-led approach – You’ll build genuine rapport with clients, not rushed “get them off the phone” call handling.
* No billable hours / no sales targets – success is measured by client satisfaction and retention.
* A supportive, growth-minded team – training, coaching and development are built into the culture. You don’t need to be the finished article, there is support on hand.
* Progression opportunity – the business is growing, with longer-term potential routes to Senior Adviser level and beyond).
* Work/life balance – finishing on time, switching off, and no “always on” culture.
You’ll be part of a small advisory team supporting a retained client base. Most support is delivered over the phone, handling a mix of:
* Advice line calls (day-to-day employment law / HR queries)
* Case management (disciplinary, grievance, sickness/absence, performance, redundancy, and sometimes TUPE)
* Document support (letters/templates, plus contract/handbook reviews for new clients)
What you’ll need
* Confidence to advise employers over the phone and give practical, clear guidance.
* Solid, hands-on experience across core ER areas: disciplinary, grievance, absence, performance (redundancy exposure helpful).
* Experience: ideally 2+ years in an employment law / ER advisory setting.
* Qualifications: a law degree is preferred, but they’re open-minded. This could suit a legally trained candidate or an experienced HR/ER advice-line adviser.
Other Information
* Salary: Up to £40,000 (dependent on experience)
* Hours: Core hours Monday to Friday, 9:00am–5:00pm
* Flexibility: A full-time role but can be open to 30 hours per week (part-time) or alternative patterns (e.g. working around school hours), depending on coverage
* Working pattern: Ideally 4 days office / 1 day working from home (Potential for 2 days WFH for the right candidate)
* Holidays: 33 days annual leave (25 days + bank holidays)
* Benefits: Private Medical Insurance from day 1 (includes dental & optical)
* Bonus: Profit-related company bonus