Field Service Engineer - Industrial North
Location: North England
Type: Full-time, Permanent
About Bizerba (UK) Ltd At Bizerba (UK) Ltd, we pride ourselves on delivering innovative weighing and labelling solutions to the retail industry. As a key player in our continued growth, we are seeking a motivated and skilled Field Service Engineer to join our Industrial North team. This role is vital to our success and offers an excellent opportunity to develop your career within a supportive and forward-thinking company.
Role Overview
As a Field Service Engineer based in North England, you will be responsible for the installation, maintenance, and repair of our industrial weighing and labelling equipment at retail sites. You will provide expert technical support to our customers, ensuring minimal downtime and maximum operational efficiency.
Key Responsibilities
* Carry out installation, commissioning, servicing, and repair of Bizerba weighing and labelling machinery at customer sites across North England.
* Diagnose and resolve technical faults efficiently, ensuring high customer satisfaction.
* Provide on-site training and guidance to customers on equipment operation and basic troubleshooting.
* Maintain accurate service records and reports using company systems.
* Collaborate with the technical support and sales teams to identify and address customer needs.
* Ensure compliance with health and safety regulations and company procedures at all times.
* Travel regularly within the designated territory to meet customer requirements.
Qualifications And Experience
* Proven experience as a Field Service Engineer or similar technical role, preferably within the retail or industrial weighing and labelling sector.
* Strong electrical and mechanical troubleshooting skills.
* Good understanding of industrial equipment and electronic control systems.
* Ability to interpret technical manuals, schematics, and wiring diagrams.
* Full UK driving licence and willingness to travel extensively within the North England region.
* Excellent communication and customer service skills.
* Relevant technical qualifications such as City & Guilds, NVQ, or equivalent are desirable.
What We Offer
* Permanent, full-time employment with a reputable company.
* Company vehicle and fuel card for work-related travel.
* Comprehensive training and ongoing professional development opportunities.Supportive and friendly working environment.
* Contributory pension scheme and other company benefits.
Bizerba (UK) Ltd is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
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