We are supporting a leading time-critical logistics specialist, to source a Customs Manager for their thriving business responsible for a team of 9 (split across day and night shift).
You will oversee the Customs Team based in Dover, leading the provision of services that support both clients directly as well as offices throughout the company, and which involves international road and airfreight solutions, utilising Imports and Exports.
General duties to include:
* Advise and guide management in all matters relating to the import and export of goods, inclusive of all changes to government guidelines/instructions
* Lead and develop a progressive and efficient team of Customs specialists, focused on providing high levels of customer service
* Oversee the induction and training of new team members in accordance with the applicable Custom Clearance procedures
* Ensure that all necessary internal and external technical Custom Clearance tools, software and working practises are maintained to industry-leading levels
* Advise teams and customers and oversee the implementation of any agreed or required Customs Clearance action plans
* Be conversant with developments within Customs Clearance throughout the UK, the EU, and all other territories served by the company
* Implement the relevant IT packages and can compile, analyse and interpret relevant data
* Develop and implement a clear vision of how to progress the Customs service offering within the company
Key Skills and Experience:
* At least 5+ years customs management is essential
* Strong leadership – rota management, appraisals, employee relations
* Good understanding of the law and regulations surrounding Customs Clearance requirements
* Ability to communicate at all levels
* Strong planning, prioritisation, attention to detail, and time management
Benefits:
* 22 days holiday plus bank holidays – increasing annually by 1 day
* Employee rewards scheme
* Death in Service
* Pension Contribution scheme
* Social Team events
* Wellness and mental health assistance
* Perkbox, (includes life insurance, and health assured wellbeing services)
Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained