We are delighted to be working alongside a global firm based in Worksop. We're seeking a Credit Controller to play a crucial role in debt management within a large team. This is your chance to thrive in a large, progressive team with ample growth opportunities that can offer:
* Competitive salary
* Flexible work arrangements, including one remote work day per week
* Five weeks of annual leave
* Study support
* Access to discount schemes
Key Responsibilities:
* Chase customer payments to minimise bad debt.
* Manage Credit Control inquiries within agreed timelines.
* Identify process improvement opportunities.
* Meet weekly outbound phone call targets.
* Assist in reducing overdue debt and maximising cash collections.
* Proactively identify and escalate customer disputes.
* Create and categorise outbound service requests using internal ticketing system
Ideal Candidate Profile:
* Proficient in addressing inquiries and resolving issues for both internal and external customers.
* Skilled in navigating fast-paced customer service and finance settings.
* Demonstrated ability to manage numerous customer accounts, strategically reducing outstanding debts while promptly identifying and addressing potential disputes early in the collections process.
* Possess strong investigative and interrogation skills essential for thorough examination and resolution of disputes or queries as a Credit Controller
Interested? Apply now or contact Leighton Thomas directly for more details.
#J-18808-Ljbffr