Head of WMS
Up to £85,000 + Package
Midlands
The Head of WMS & WLM Systems to lead the strategy, optimisation, and day-to-day operations of the Warehouse Management System (WMS) and Warehouse Labor Management (WLM) platforms. This individual will manage a cross-functional team of systems analysts and support specialists, while working closely with operations, IT, and vendor partners to ensure optimal system performance and warehouse productivity.
Key Responsibilities:
* Own the configuration, optimisation, and ongoing performance of WMS and WLM platforms
* Drive continuous improvement initiatives to increase system reliability
* Oversee system integrations with other internal and third party systems
* Partner with IT and Third party vendors to manage upgrades, patches, testing, and issue resolution
* Lead and mentor a team responsible for WMS/WLM support
* Establish KPIs and goals for the team, and ensure high-quality service delivery to warehouse operations
* Foster collaboration across teams including operations, PMO and IT
* Collaborate with warehouse leaders to ensure WMS/WLM solutions meet operational needs and drive productivity
* Analyse labor and operational data to identify trends, root causes, and areas for optimisation
* Support onboarding of new facilities, including WMS/WLM deployments and training
* Lead or support large-scale projects including WMS implementations, warehouse expansions, and automation initiatives
* Evaluate new technologies and vendors to enhance warehouse performance and employee engagement
* Drive alignment between technology capabilities and business goals
Experience:
* Previous experience working as a Head of WMS/Lead role
* Experience in managing both In house Teams and third party System providers
* Extremely systems/data minded
* Strong Management skills - at a senior level
* Experience in a Logistics Environment / WLM Systems / Resource Planning and KPI Management