St Asaph | Hybrid & flexible working
£55,572 per annum
37 hours | Monday-Friday | Permanent
Build systems that actually work. For people who actually need them.
At ClwydAlyn, Digital Transformation Isn’t About Shiny Tech.
It’s about making services better for the people who rely on them — and helping deliver our mission: “Together, we will end poverty.”
This is your chance to take systems beyond implementation… and make them stick, evolve, and deliver real value every day.
What you’ll do
* Embed system changes into day-to-day operations (not just “go-live and leave”)
* Drive adoption, engagement, and long-term benefits
* Continuously improve core systems to maximise impact
Lead a team that delivers
* Manage and develop a Business Systems Improvement team
* Set clear priorities and create structure around delivery
* Act as the escalation point for complex system issues
Push innovation forward
* Identify opportunities for AI, automation, and smarter ways of working
* Shape digital solutions that genuinely improve services and efficiency
Make data matter
* Strengthen data quality, reporting, and governance
* Align systems with real business insight and decision-making
Be the bridge
* Work closely with operational leaders to understand what’s really needed
* Translate between people, process, and technology
What you’ll need
* Proven experience leading digital/system change from implementation to BAU
* Strong track record of driving user adoption and benefits realisation
* Experience managing and developing teams focused on improvement
* Ability to lead change, influence stakeholders, and build buy-in
* Solid understanding of system governance, testing, and release processes
* Strong grasp of data quality, reporting, and governance
Bonus if you have:
* Experience with AI, automation, or emerging tech
* Experience in housing, public sector, or regulated environments
* Background in data/BI improvement or supplier management
Why ClwydAlyn?
This is more than a job.
You’ll be part of an organisation tackling real social challenges — improving homes, health, and futures across North Wales.
And we make sure our people are supported too:
* 25 days holiday + bank holidays (rising to 30 days after 5 years)
* Option to buy or sell up to 5 days leave
* Generous pension (up to 8% employer contribution) + life cover
* Cycle to Work scheme
* High street discounts via Housing Perks & Vivup
* Flexible & hybrid working
* Real development opportunities and funded learning
* Health & wellbeing support, including counselling
The culture
We value Trust, Kindness and Hope — and we expect leaders who bring people with them, not just deliver projects.
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