Job Description
Deputy Store Manager (Retail) - Heathrow
£36,000 + £4,000 Bonus | 3 or 4-Day Week with alternate weekends | Great Benefits | Permanent, full-time
Lead, coach and deliver results in a high-volume retail environment.
If you're a proven retail people leader who drives customer service, sales and store standards, this role gives you scale, pace and a clear route to progression.
The Opportunity
As Deputy/Assistant Store Manager, you'll partner with the Store Manager to run busy, high-performing departments within Heathrow. You'll set the tone on the shop floor, keep operations tight behind the scenes, and develop a team that's proud to deliver for customers every day.
What You'll Do
1. Lead, coach and inspire a diverse retail team to deliver outstanding customer service
2. Drive KPIs: sales, conversion, ATV/UPT, shrink, mystery shop and productivity
3. Own day-to-day operations: rotas/scheduling, opening/closing, cash handling, delivery processing, stock counts and availability
4. Maintain excellent merchandising/VM and store standards
5. Recruit, onboard and develop colleagues; deliver performance review...