Retail Advisor, 12hrs, Salisbury
Position: Retail Advisor (Part-Time, 12hrs) at Virgin Media O2, Salisbury.
Job Details
Job family: Retail | Job type: Part Time | Posted date: 03-Dec-2025 | Ref #: 70802 | Salary: Competitive + Fantastic Benefits | Location: Salisbury
About the Role
As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
Who We Are
At Virgin Media O2, we’re not just about keeping people connected; we’re about making every interaction meaningful.
What You’ll Be Doing
* Welcoming customers with a friendly, approachable attitude.
* Building rapport to understand their needs and recommending tailored solutions.
* Showcase our innovative products and meet performance goals.
* Help maintain an inviting and organised store environment.
Explore a Day in the Life
Want to see what it’s all about for yourself? Watch this short video: https://youtu.be/raOVboCNnK8?si=owx41uFLzBm3lNbV
Qualifications and Must-Haves
* Confidence, communication skills, and a passion for delivering great service.
* Resilience and motivation to achieve individual and team goals.
* Flexibility to adapt to different shifts and customer demands.
* An open mind, ready to learn and grow in a fast‑paced retail setting.
Additional Desired Experience
* A genuine interest in technology and how it can make life better.
* Previous experience in retail, sales, or customer service (though not essential).
* A proactive attitude and team spirit to thrive in a collaborative environment.
Benefits
We’ll set you up for success with supportive team and tailored training as part of a 4‑day (30 hours) induction in the first two weeks.
* A competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme.
* Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
* Market‑leading maternity, paternity, neonatal, and carers leave policies.
* 23 days’ annual leave and your birthday off, plus the option to buy and sell up to 5 extra days.
* An excellent pension scheme, matching up to 10%.
In addition to the benefits, we also offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.
Next Steps
After applying, you’ll receive an invite to complete an online assessment. If successful, a recruiter will contact you to discuss the role in more detail.
Why Apply?
This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2.
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