About the role...
The Retail Implementation & Support Coordinator plays a vital role in supporting retail operations and the retail field team and stores. This role partners with all Customer Support Centre functions and the Retail Field Team to ensure activity is delivered Right First Time, operational processes are simplified, and communication across the Retail estate runs smoothly.
The Coordinator will support trading implementation, operational reporting, compliance, communication, and acting as a central point of contact for Retail queries while helping to drive continuous improvement.
We uphold three core behaviours that guide all our actions:
Love Our Customers: We strive to delight our customers, listening and responding to their needs because they are our priority.
Care for Our Colleagues: We support each other to foster a workplace where everyone can thrive.
Protect Our Pounds/Euros: We are committed to cost-efficiency and value, ensuring every penny counts.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Why choose us?
1. Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for su...