Annual salary: up to £28,917.00
Welfare Support Officer
Shrivenham
Salary up to £28,917 per annum plus company car or £3,500 car allowance
Full time, fixed term contract
40 hours per week across 7 day shift pattern. This will include working out of hours which will be paid via a standby rate and a call out rate, where applicable.
About Mears:
Our vision is to be regarded as the most trusted and respected provider of housing with care solutions. We value our customers and communities, putting their needs at the heart of everything we do; teamwork, supporting each other, sharing ideas, and never excluding others.
About the Role:
We are working with our client to bring to the UK a number of families under the Afghan Resettlement and Assistance Policy. They will initially be housed in various accommodation bases, known as the transit estate, before being moved to a settled home in the community. Mears will be securing community homes over the next 6 months, and some families will move to these homes, while others will move to dispersed accommodation throughout the UK.
Mears has been asked to provide integration support services to occupants during their stay in the transit estates. As a Welfare Support Officer, your main duties will include ensuring service users are supported, including safeguarding and welfare issues you identify, providing practical and emotional support, monitoring wellbeing and support needs, and maintaining accurate records for audit purposes. It is essential to maintain professional boundaries and be resilient to ensure a high-quality, professional service that meets the needs of service users.
Role Criteria:
* Experience working with vulnerable and diverse client groups is essential
* Experience and understanding of safeguarding are essential
* Ability to identify individual and family needs and recognize support packages to maintain independence
* Experience working with mental health and/or challenging behaviour is essential
* Effective communication with colleagues, local authorities, and service users
* Experience with record keeping and creating risk assessments
* Ability to work independently
* Resilient and supportive, trustworthy, a good listener, approachable, and empathetic
* Full UK driving license
All roles require candidates to have the entitlement to work in the UK. Mears does not offer visa sponsorship.
Benefits:
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day
* Volunteering Leave
* Staff perks with Mears Rewards
* Family friendly policies
* Choice of company car or car allowance
* Access to EAP Counselling sessions
To apply or discuss your application further, contact:
Beth Dunford (beth.dunford@mearsgroup.co.uk)
We are committed to fostering a diverse and inclusive environment and are a Disability Confident employer. We support the Armed Forces Covenant and are recognized for our support of veterans and social mobility initiatives.
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