Description Job Title: Civil Parking Enforcement Officer Location: Cornwall Hours: Full-time (37 hours per week on a rota basis including weekends) and Part-time (flexible hours, evenings, and weekends) Salary: Grade 2 (with Plussages for Sunday, Bank Holidays etc) Accelerated pay through the grade recognising progression. About Us: Are you looking for a rewarding role where you can make a real difference in your community? Do you thrive in a dynamic outdoor environment and enjoy engaging with people? If so, we want to hear from you! As a Civil Parking Enforcement Officer, you'll play a vital role in ensuring safe and accessible streets, helping to keep Cornwall moving. You'll be part of a dedicated team, working across scenic locations, from bustling town centres to picturesque coastal spots. This is more than just a job—it's an opportunity to contribute to local communities, develop your skills, and be part of a supportive and professional team. If you're proactive, customer-focused, and ready for a new challenge, apply today and become a valued member of our enforcement team! Key Responsibilities: Patrol & Enforcement: Carry out routine patrols, enforcing parking regulations and promoting compliance. Customer Engagement: Provide advice and support to the public, helping motorists understand parking policies. Issuing Notices: Investigate and issue Penalty Charge Notices when necessary, ensuring fair enforcement. Health & Safety Compliance: Use safety equipment correctly and support colleagues in incidents. Team Collaboration: Work closely with fellow officers and supervisors to maintain service consistency. Continuous Improvement: Actively participate in initiatives to enhance service quality and efficiency. Additional duties: Development to undertake machine maintenance, abandoned vehicle inspections and Environmental patrols. What We Offer: Permanent positions with 37 hours per week on a rota basis. Overtime opportunities. Flexible part-time positions available, including evenings and weekends. Generous annual leave allowances, with additional leave after 5 years of service. Full training program, including City and Guilds Level 2 qualifications in Civil Parking Enforcement. Varied e-learning courses and professional development opportunities. Employee benefits scheme. Body-Worn cameras and Lone Working Devices for safety. Access to CSAS (Community Safety Accreditations Scheme). Career development opportunities within Cornwall Council Essential Criteria: Relevant work experience. Full UK drivers licence (or willingness to obtain one) Excellent communication and presentation skills. Ability to work effectively as part of a team. Willingness to complete City and Guilds Level 2 on Street Parking Enforcement within the first 6 months. 5 GCSEs at Grade 5 or above (or equivalent experience). Desirable Criteria: Knowledge and experience of enforcement and parking legislation How to Apply: If you are interested in joining our team, please submit your application, highlighting your availability for part-time hours and any specific preferences for evenings and weekends. The full role profile is attached here. Contact Information: Email: parkingenforcement@cornwall.gov.uk Phone: 0300 1234 100 What you’ll get in return: Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met. Our core employee rewards and benefits include: a competitive salary. a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions a generous annual leave entitlement with the potential to purchase additional leave. A national award-winning employee health and wellbeing programme Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services. Additional Information: Please note, we are unable to offer sponsorship for this role The full role profile is attached here. We recommend saving a copy of this to refer to if you are invited to an interview. Application Process Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process. Please note that applications cannot be edited after they have been submitted, please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application. Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.