Shop Manager Location: 32 Queen Street, St Helier, Jersey JE2 4WD Salary: £28,110 per annum Hours: 35 per week Contract: Permanent Imagine leading a shop where every purchase helps someone rebuild their life. As our Shop Manager in Jersey, you won't just be running a store - you'll be at the heart of a mission to bring hope to people in crisis. If you believe retail can be more than just sales, if you want your work to mean something then this is your chance to lead with purpose, inspire your team, and make a lasting difference in your community. "Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful. " - Nada, Shop Manager As this role is within Jersey, you must have your registration card, in order to prove your eligibility to work and reside in Jersey. What will a day in the life of a Shop Manager involve? Leading a team that provides a brilliant shopping experience for your customers. Working on the shop floor, to coordinating activity "behind the scenes", no two days are the same. Designing the perfect layout and environment that helps connect your customers to our cause. Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers. Representing the British Red Cross to a high standard and embody our core values. To be a successful Shop Manager, what will you need? Retail experience at supervisory level. You can deliver outstanding customer service and are comfortable with organisational and cash handling duties. To know how to get the best out of people. With proven management skills, you know how to develop and inspire your team. To be an entrepreneur who can work to targets, using your initiative to achieve fantastic results. To know your way around a PC and have proven IT skills experience To get 'us'. You care about the British Red Cross cause and have the skills and knowledge to promote the shop in Jersey as the charity retailer of choice. Interested? The closing date for applications is 23.59 on Sunday 9th November 2025. interviews will take place on Friday 14th November. In return for your commitment and expertise, you'll get: Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing. Holidays: 36 days annual leave (including bank holidays) option to buy 5 extra days. Learning & Development: A range of career & learning opportunities. Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App. Cycle2Work: Lease a bicycle through the scheme. We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network. Together, we are the world's emergency responders