My Client is a medium sized and rapidly growing company located in Oxfordshire. The National Accounts Team are a small and friendly team who work with a wide range of customers and internal departments to ensure customer expectations are met. The National Accounts Administrator works as a pivotal member of this team to ensure that all sales opportunities are maximised, and customer requirements are fulfilled in a timely manner. This is predominantly a desk-based role, but also involves product review and sample management.
Key Tasks
Maintain Key Customer administration files
Attend internal meetings and take detailed minutes
Carry out retail pricing market research - online and store visits, obtaining samples
Help to prepare and create presentation documents – Excel or PowerPoint
Manage customer sample requirements, including receiving, unpacking, reviewing, weighing and measuring, recording, packing and despatching as required
Respond to and follow up any customer enquiries
Complete all customer product information forms and any other information required
Working with various customer portals
Help to coordinate artwork creation and distribution
Coordinate technical files and liaise with external testing houses
Provide general support to National Account Managers and the team
Key skills and attributes
Enthusiastic self-starter with a can-do attitude
High attention to detail
Ability to work to tight deadlines
Analytical
Ability to manage a wide range of tasks at any given time
Ability to be able to work with a wide range of people
Good Microsoft office skills - Word, Excel, PowerPoint