Reporting to the Station Manager and Regional Planning Manager, the Station Administrator/Planner will be primarily responsible for efficient and effective local administrative support, all roster design, implementation and management at Station level.
Fundamentally, the key aspects of this role are to ensure rosters are built in an efficient way, in-line or improving on budget / re-forecasted expectations while maintaining key stakeholder engagement and meeting business demand.
Responsibilities
JOB RESPONSIBILITIES
The following responsibilities are associated with this job role:
Managing security interview
Issuing job offers and employee contracts of employment
Attending inductions to biometrically enroll new employee (s) on their first day within the business and to explain referencing and DBS check process.
Assisting employee(s) with ADP enrollment
Processing of all temporary, full and renewal airport ID passes (including referencing and Gateway system)
Processing and issuing car park pass applications
Maintaining employee (s) paper and electronic personnel files in line with GDPR
Processing and issuing airside vehicle permits
Processing and issuing tools of the trade permits
Preparing minutes of meetings
Managing station stationary requirements in line with budget
Ordering of unifroms in line with budget
Processing eye car vouchers
Answering general telephone enquiries
Managing invoice administration through appropriate software system
Processing post
Notifying shared Service Centre of all new starters
Notifying Shared Service Centre of all leavers
Managing and reconciliation of petty cash budget
Processing expense claims for employees not registered on WebExpenses
Processing hotel, flight and car bookings for employees not registered on Egencia
Managing of water coolers and printers
Processing manual payroll amendments that cannot be processed through Kronos
Processing all forms in relation to self-certification, doctors certification, fit notes, pension opt out, trade union subscription cancellation and trade union release.
Manage and maintain all customer Airline schedules
Design, build and maintain all rosters at Station level
Ensure all employees meet contractual hours and Working Time Directive is adhered to
Build all rosters in line with Operational budgets / re-forecasts
Maintain and check rosters using CW Rostering and GS Planning
Manage Overtime as required
Update any schedule changes and amend rosters accordingly
Issue all Station rosters in a timely manner
Support in establishing station staffing levels to meet contractual, safety and quality requirements.
Design and manage staff training plans as and when required
Maintain T&A with employee schedules, pay codes and annual leave
Manage annual leave entitlements and allocation
Supply Operational management with roster coverage
Identify any Operational risks and raise to Senior Management
FSC management and support as and when required
Provide feedback to Regional Planning Managers about roster coverage and potential improvements, standard changes or any other issues
Qualifications
KEY PERFORMANCE INDICATORS
Development, issuance and monitoring of planning and rostering content to meet operational demand in an efficient and cost effective manner.
Essential Skills
Demonstrable experience in managing, monitoring and evaluating planning efficiency.
Solid demonstratable experience of dynamic planning and rostering in a demanding, fast paced, heavily regulated environment that focuses on service delivery.
Strong people skills and an ability to forge excellent working relationships with a wide range of internal stakeholders.
Well-developed organisational, decision making and analytical skills.
Ability to use metrics to demonstrate Return on Investment (ROI) / Return on Equity (ROE)
Proficient in Microsoft / IT skills
Qualifications And Competencies
Proficient in O365 Sharepoint, MS Office Word, MS Office Excel and Taleo
Good interpersonal skills
Ability to follow process and procedures and apply flexible approach when required
Ability to work as a team in a fast-paced environment
Ability to speak and understand English language
Minimum of 1 years' experience in a similar role or minimum of 3 years' experience in ground handling operations.
Intermediate proficiency with Microsoft Office
Experience with Inform GS Suite is a strong advantage
Experience of working in a performance management culture driven by KPIs.
Ability to manage multiple simultaneous projects requiring frequent communication, organization, time management and problem-solving skills.
Excellent written and verbal English communication skills; clearly able to articulate position with clarity at all levels.
Results oriented with strong analytical and problem-solving skills.
Ability to constructively challenge the status quo and manage change.
Self-starter with a high degree of motivation and pro-activeness.
The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements.