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Mental health support worker

Bristol (City of Bristol)
Oxleas NHS Foundation Trust
Mental health support worker
Posted: 16 September
Offer description

Are you ready to unlock your potential within a challenging, creative and fast paced work environment? Do you want to work with people to build positive and productive lives, whatever their past?

This is an excellent opportunity to join our team of diverse, talented healthcare professionals to deliver care that is not only efficient but deeply centred on the patient.

Our healthcare team has a real impact on promoting health and well-being to those in prison and we pride ourselves on using skills and strategies that instil hope for patients future resettlement back into the community. We directly deliver Mental Health, Physical Health, Pharmacy and Clinical Substance Misuse in an integrated healthcare delivery model to provide effective and responsive care to improve wellbeing and support better outcomes in the future.

This position isn’t just a job; it’s a chance to blend your clinical knowledge, personal skills and a commitment to delivering the highest standards of care in an environment that is as rewarding as it is challenging.

Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post.

This role is focused on supporting people in prison with a range of acute mental health needs. The individuals may be in crisis, and their carers (including friends and relatives) and supporters will also require support to enable and assist them to meet daily health, social care and wellbeing needs. These needs will need to be met in line with personal recovery goals and facilitating engagement with mainstream services.

Always under the overarching framework of CPA, the postholder will contribute to the ongoing assessment, planning, delivery and review of activities and interventions against identified health, social care and wellbeing needs. You will be acting as the care/recovery coordinator for an allocated group of service users. The role will also require undertaking and delivering defined activities and interventions for a wider group of identified service users, in accordance with the agreed personal recovery plan. This may be either on a one-to-one basis, or as part of a group activity. Regular out of hours working, including nights will be required.

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, childrens centres, schools and peoples homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Marys Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our Purpose Is To Improve Lives By Providing The Best Possible Care To Our Patients And Their Families. This Is Strengthened By Our New Values

Were Kind

Were Fair

We Listen

We Care

To undertake the role of care/recovery coordinator for an allocated caseload of service users organising and participating in the ongoing assessment, planning delivering and review of care to meet identified physical and mental health social care and wellbeing needs

Organising and participating in defined assessment methods/activities

Arranging CPA meetings in line with trust policy

Developing and reviewing appropriate care plans identifying and organising other resources as appropriate

Providing defined interventions/ activities as part of the care plan

Completing relevant paper and electronic documentation in line with the care coordinator role

Plan and undertaking defined interventions and treatments to enable the individual to meet and develop their ongoing daily living skills, to increase confidence and independence in line with agreed personal recovery plans

Preparing for and delivering defined self-help groups

Therapeutic activities to improve an individuals coping skills e.g. sleep, anger, anxiety, stress management, assertiveness or relaxation

Therapeutic activities to improve an individuals physical health such as exercise programmes, diet or nutritional planning

Planning and undertaking activities to enable the individual to meet and develop their daily living skills, to increase confidence and independence in line with agreed personal recovery plans

Emotional support to individual focusing on motivation and encouragement

Information and advice to maintain good physical health by encouraging a good diet and exercise

Information on rights under the mental health act.

To work collaboratively with service users and their carers to understand and manage their mental health needs in line with their personal recovery plan and relapse prevention strategies

To undertake specific activities and interventions in the support of carers including engagement and involvement, assessment and provision of support or services

Organise and participate in the development of risk assessments and crisis management plans, rapid access plans, within the appropriate framework, ensuring that when trigger points are reached these are reported appropriately to a registered practitioner, and that immediate or direct action is taken in line with these, or in the event of a crisis

Respond to the needs of individuals with sensitivity with regard to their age, culture, race, gender, ethnicity, social class or disability, modifying behaviour to optimise the helping relationship

Promote the rights of individuals by recognising differences and acting in accordance with the relevant legislation, recognising and reporting discriminatory behaviour, and taking appropriate action

Promoting independence and increasing confidence by providing appropriate self help materials, information about available resources/services, facilitating identified group work and educational workshops

Contribute to the protection of individuals from abuse and harm in line with local safeguarding policies and procedures

Develop own knowledge and practice, making use of supervision/ appraisal and available learning opportunities

Promote, monitor and maintain health, safety and security in all workplaces

Maintain accurate, confidential records of patient activity, writing reports and letters, utilising electronic record and other systems available within the organisation

To participate in local arrangements in order to ensure consistent care to service users across the local geography.

Important Information, Please Read All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.

You Will Need To Provide Proof of right to work documentation

Proof of ID, needs to include 1 photographic ID

Proof of address documentation

Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History 5 years address history will be needed. Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be sought from: https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en)

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