Job Title: Operations Controller
Air Partner, a trusted aviation solutions provider for over 60 years, is seeking an Operations Controller to join our Gatwick-based team. The role involves providing Operations Controller services to a third-party airline.
Key Responsibilities:
1. Ensure a safe and punctual schedule across the network, meeting customer expectations for reliability and punctuality.
2. Collaborate with other departments and external agents to manage the daily flying programme.
3. Monitor, pre-empt, and react to live operational occurrences.
Shift Pattern:
* 2 earlies (05:45 - 17:45), 2 lates (10:00 - 22:00), followed by 5 days off.
* 2 earlies, 3 lates, followed by 4 days off.
* 3 earlies, 2 lates, followed by 5 days off.
Additional Duties:
* Manage crew rostering and ensure adherence to FTL (Flight Time Limitations).
* Maintain a flight watch during shifts.
* Coordinate with handling agents regarding schedules and disruptions.
* Monitor flight plans and airport slots.
* Generate reports for management.
* Update safety-related spreadsheets.
* Monitor weather and NOTAM reports.
* Operate in a fast-paced environment, maintaining high service levels.
Candidate Requirements:
* Good commercial awareness, interpersonal, and communication skills.
* Flexibility to work shifts that may change at short notice.
* Proficiency in Microsoft Word, Excel, and Outlook.
* Organized, proactive, and able to work independently to deadlines.
* Background in aviation operations, flight dispatch, or baggage handling supervision preferred.
* FAA Dispatch Licence or equivalent.
* Extensive knowledge of ASL flight monitoring systems.
* Experience in a commercial airline operations department and OCC roles preferred.
* Knowledge of CAP371 FTLs.
About Air Partner Group:
Founded in 1961, Air Partner Group provides aircraft charter, safety, security solutions, and managed services globally. It comprises two divisions: Air Partner Charter and Air Partner Services. The company is committed to diversity, equity, and inclusion and is a Disability Confident employer. We encourage applications from all backgrounds.
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