Cleaning Manager (High-End Client Account)
Position: Cleaning Manager
Reports to: CEO / Operations Director
Location: Kelso
Hours: Up to 30 permanent (flexibility required)
Salary: Starting at £23,000
About the Role
We are looking for a highly professional Cleaning Manager to oversee cleaning operations for one prestigious, high-end client. The successful candidate will ensure exceptional standards are consistently delivered, acting as the main point of contact between our team and the client.
Key Responsibilities
* Manage all cleaning operations on-site for the client.
* Lead, motivate, and support a small team of cleaners to deliver luxury service standards.
* Conduct daily checks and weekly audits to ensure exceptional quality at all times.
* Liaise directly with the client to understand requirements, respond to requests, and ensure satisfaction.
* Manage staff schedules, attendance, and training to guarantee consistent coverage.
* Ensure compliance with health & safety, COSHH, and company procedures.
* Handle stock control and ensure all eco-friendly cleaning products and equipment are maintained.
* Provide hands-on support where needed to maintain service delivery.
* Report directly to senior management on performance, issues, and improvements.
Person Specification
Essential:
* Experience in managing cleaning teams, preferably within luxury, hospitality, or high-profile environments.
* Immaculate attention to detail and commitment to high presentation standards.
* Strong leadership and communication skills, able to motivate and support a team.
* Discretion, professionalism, and ability to build strong client relationships.
* Knowledge of cleaning techniques, eco-friendly products, and health & safety regulations.
* Full UK driving licence (if travel occasionally required).
Desirable:
* Background in hotels, hospitality, or private estate cleaning.
* Training in Health & Safety or cleaning management.
What We Offer
* Competitive salary.
* Full training and professional development.
* Uniform and eco-friendly equipment provided.
* The opportunity to manage a flagship client site with high standards of excellence.
Job Types: Part-time, Permanent
Pay: £23,000.00-£28,000.00 per year
Expected hours: 15 – 30 per week
Benefits:
* Bereavement leave
* Employee mentoring programme
* Free parking
* On-site parking
* Sick pay
Work Location: In person