SW-007-MainTech-252
Multi-Trader (Maintenance Technician)
£33,000 - £35,000 per annum
Full Time | 12 Month Fixed Term Contract
Based in Cheltenham, with travel between Cheltenham & Gloucester (multi‑site role).
Full UK driving licence is essential and a company van will be provided.
Job Overview
You will be working for a well-established, values‑driven organisation delivering high‑quality property maintenance across a diverse portfolio of residential and community‑based sites. Due to increased demand, we are looking to add an experienced Multi‑Trader to our Property & Maintenance team.
This is a varied and hands‑on role where no two days are the same. You will be responsible for delivering both planned and reactive maintenance across multiple sites, ensuring properties and facilities are maintained to a high standard. The team operates with a 6‑8 day void turnaround and focuses on delivering a professional, caring, and supportive service to residents, helping them develop independent living.
Key Elements of the Role & Responsibilities
* Carry out day‑to‑day repairs and maintenance across multiple properties.
* Perform a wide range of multi‑trade tasks including:
o Basic plumbing (taps, leaks, minor repairs).
o Carpentry (doors, locks, adjustments).
o Decorating and making good.
o General property repairs and upkeep.
o External works including basic landscaping.
* Support void property works to prepare units for reoccupation within target turnaround times.
* Work across multiple sites on a planned route.
* Ensure all works are carried out in line with Health & Safety regulations.
* Maintain tools, materials, and work areas in a safe and tidy condition.
* Liaise with supervisors and wider teams to report issues or additional works required.
* Complete job sheets and records of works undertaken.
What You Need to Bring to the Role
* Minimum 2 years' experience in a maintenance or multi‑trade role.
* Strong all‑round handyperson / multi‑trade skill set.
* Ideally some experience in plumbing and carpentry.
* Experience working in occupied properties or similar environments (advantageous).
* Experience of working in sheltered accommodation, temporary accommodation, or secure environments would be a strong advantage.
* Ability to manage workload across multiple sites.
* Good communication and customer service skills.
* A proactive, can‑do attitude with a hands‑on approach.
* Ability to work independently and as part of a team.
* Level 3 qualification in a relevant trade (or willingness to work towards).
* Full UK driving licence with a clean licence or minimal points.
Key Behaviours & Attributes
* Strong attention to detail.
* Problem‑solving and decision‑making ability.
* Accountability and initiative.
* Flexibility and adaptability.
* Must have a flexible approach to work and be comfortable working in challenging environments.
* Ability to engage positively with residents who may require additional patience, understanding, and clear communication.
* Professional, respectful, and empathetic approach in all working environments.
Personal Mindset & Values (Highly Desirable)
* Welcoming and inclusive approach, ensuring all individuals are treated with respect and dignity.
* Empathy, patience, and the ability to communicate effectively with people from a wide range of backgrounds and circumstances.
* Supportive and encouraging attitude, helping create a safe and positive living environment for residents.
* Strong sense of integrity, honesty, and accountability in all aspects of your work.
* Community‑focused mindset, understanding the importance of building trust and positive relationships with residents and colleagues.
* Commitment to fairness, equality, and treating everyone with respect.
* Awareness of the importance of wellbeing and recognising how your work contributes to safe, comfortable living environments.
* Ability to listen, understand, and respond to residents in a calm, professional, and non‑judgemental manner.
* Genuine interest in helping people progress towards independent living.
Hours & Benefits
* Salary: £33,000 - £35,000 per annum.
* 37.5 hours per week (Monday to Friday).
* 25 days annual leave plus bank holidays, increasing with service.
* Company pension and life assurance.
* Health cash plan (including dental and optical).
* Retail discounts and rewards.
* Cycle to Work scheme.
* Ongoing training and development opportunities.
* Supportive and team‑focused working environment.
* On‑site facilities access and regular team/social events.
To achieve the upper pay bracket you must show good experience of working on social housing repair contracts.
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