We’re all here to do amazing work and to have a genuine work‑life balance. Think about the scale it takes to feed the nation, the volume of data and transactions, and the variety involved. That’s why Sainsbury’s operates a modern software engineering environment that embraces Agile, Scrum, XP and a range of emerging technologies such as AI.
Experience Designer – Recommendations – 12m FTC
In Sainsbury’s, the customer is at the heart of everything we do. We create the easiest, most enjoyable experiences that better serve our customers across a broad range of services, products, touch points and tools, including Sainsbury’s Food, Argos, Bank, Nectar, Tu and Habitat.
As part of the General Merchandising team, you’ll work on our digital experiences for Argos, Habitat and Tu, designing for 1.2 billion annual transactions. Your work will drive new product and experience launches, collaborate with in‑store teams, and partner with wider design disciplines to deliver an end‑to‑end experience that delights customers.
What you’ll do
* Research customer needs through observation and interviews
* Organise and conduct in‑store and remote research
* Interact with stakeholders from across the group to share insights and ideas
* Design and test concepts and solutions
* Collaborate with diverse teams from different disciplines
* Champion inclusive design principles in your work and throughout the team
* Work within agile teams to bring solutions into the hands of our customers
What we’re looking for
Industry experience as a UX or Product Designer is essential, along with applicable technical skills. We also value the following behaviours and competencies.
Skills we’re looking for
* Strong visual, interface and interaction design skills
* Expertise designing and prototyping with tools such as Figma
* Effective use of AI tools to accelerate research, ideation and design delivery
* Capable of conducting research and interpreting results
* Knowledge of inclusive design practices
* Influence and negotiation skills
* Adaptability to changing priorities, complexity and unknowns
* Confidence challenging peers and stakeholders
* Initiative and drive to effect change
Essential criteria
* Extensive industry experience as a UX or Product Designer
* Ability to collaborate with a broad range of stakeholders to ensure all business requirements are met
* Proficiency in planning and conducting user research and distilling findings into actionable insights
* Proficient in applying UX fundamentals, including insight gathering, workshop facilitation, information architecture, interface and interaction design, and clearly documented design artifacts
Support we will provide
* A thriving design culture with open, collaborative feedback
* A mature design system and set of standards to work with
* Research, accessibility and UX copywriting expertise
Benefits
You’ll receive an annual holiday allowance, with the option to purchase additional holidays. We offer season ticket loans, cycle‑to‑work schemes, health cash plans, a pay‑advance facility, and access to discounts at hundreds of retailers.
We provide support for long‑term planning with a pension scheme and life cover. You may also share in our success through a performance‑related bonus of up to 10 % of salary, depending on company performance.
Your wellbeing is important to us. You’ll receive up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. Flexible working arrangements are available, and an employee assistance programme is offered.
For competition and equal opportunity: all qualified applications are considered. Sainsbury’s is committed to being an inclusive organisation and welcomes applicants from all backgrounds.
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