Managed Services Provider | Full-time | Site-Based
The Opportunity
Are you an IT professional who enjoys the unique environment of education technology? This role is about more than just fixing hardware; it is about empowering the next generation by ensuring technology never stands in the way of learning. We are looking for a dedicated School Technician to join our growing team across Leeds.
You will serve as the primary on-site technical contact, acting as a trusted extension of our partner schools. From troubleshooting classroom AV to managing cloud environments, your work ensures that teachers and students can operate without technical barriers.
What You Will Do
* Provide high-quality 1st-line support through both scheduled visits and urgent call-outs.
* Manage, repair, and deploy hardware including laptops, PCs, and iPads, while ensuring AV equipment like Smart Boards are lesson-ready.
* Administer Microsoft 365, Google Classroom, and Azure environments to keep school workflows seamless.
* Monitor cybersecurity best practices, including firewalls, web filtering, and safeguarding software to keep students safe online.
* Manage user accounts via Active Directory and Group Policy, ensuring LAN, WAN, and Wi‑Fi connectivity remains stable.
What You Bring to the Table
* A solid background in IT support, ideally with previous experience in an educational setting.
* Familiarity with Windows Server, Hyper‑V or VMware, Intune, and mobile device management for Android and iOS.
* Strong communication skills and the ability to explain technical issues to non‑technical staff clearly.
* Highly organized and proactive, with the ability to work effectively both independently and as part of a wider engineering team.
Benefits
* Access to our internal Academy, a bespoke learning management system designed to fast‑track your certifications and professional development.
* 25 days of annual leave (increasing to 28 based on service), plus private medical coverage and virtual GP access.
* Join a diverse, inclusive team supported by a dedicated Wellbeing Team and comprehensive health programs.
* Be part of an established Managed Service Provider specializing in long‑term cybersecurity and connectivity solutions.
We believe in investing in our people as much as we invest in our technology.
#J-18808-Ljbffr