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Customer service apprentice

Bury
Getting In
Service
Posted: 4 July
Offer description

Customer Service Apprentice

Apply From: 09/11/2024


Learning Provider

Delivered by BURY COLLEGE


Employer

ATR ACCOUNTANCY & BOOKKEEPIN


Vacancy Description

* Live interaction with customers
* Answering the phone in a professional manner
* Discuss customers needs and take messages if needed
* Explain about the services available
* Handling of complex queries/complaints
* Understanding the core values of the business
* Telephone enquiries/Answering Emails
* Using CRM software
* Scanning data/post handling
* General Admin duties


Key Details


Vacancy Title

Customer Service Apprentice


Employer Description

Founded in 2023, ATR is a forward-thinking accountancy practice committed to providing top-notch financial solutions tailored to your unique needs. Leveraging over two decades of collective industry experience, a team of dedicated professionals delivers a broad spectrum of accounting services with a level of expertise that rivals larger, more impersonal firms. What truly sets us apart is our commitment to a client-centric approach. Our friendly staff give each project a personal touch. Our clients are not just another account, to us they are valued partners in a financial journey. Our mission is to simplify the complex world of accounting. We empower businesses and individuals to achieve their financial goals with confidence and peace of mind.


Vacancy Location

Imperial House 79-81 Hornby Street BL9 5BN


Wage Frequency

Custom


Number of Vacancies

1


Vacancy Reference Number

1000281995


Key Dates


Apply From

09/11/2024


Closing Date For Applications

2024-11-15 23:59:59


Interview Begin From


Possible Start Date

2024-11-25 00:00:00


Training


Training to be Provided

Customer Service Practitioner Standard L2

This is a work-based qualification with college attendance one day a month.


Learning Provider

BURY COLLEGE


Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Non-judgemental, Patience

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