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Application support analyst – client-focused & sla-driven

Leicester
Permanent
Opus 2
Application support analyst
€30,000 a year
Posted: 23 January
Offer description

A leading LegalTech firm in Leicester is seeking a dedicated customer support representative to enhance client satisfaction and resolve issues. The ideal candidate will manage support requests, communicate effectively with barristers' clerks, and maintain meticulous records. This role requires excellent problem-solving skills, a professional telephone manner, and a calm attitude in high-pressure situations. Benefits include a contributory pension plan, private healthcare, and flexible working arrangements. #J-18808-Ljbffr

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