Job Description
Internal Technical Engineer
Location: Birmingham
Salary: Competitive + Benefits
About the Role
We're looking for a detail-oriented and collaborative Internal Technical Engineer to join a leading global organisation in cutting tool technology. If you have a background in machining, engineering, or cutting tools - and enjoy solving technical challenges while supporting others - this could be the perfect opportunity for you.
What You'll Do
In this role, you'll use your technical expertise to support customers, colleagues, and sales teams. Responsibilities include:
Providing technical support using your engineering and manufacturing knowledge
Preparing quotations for special tooling requests
Diagnosing and resolving issues with underperforming tools
Collaborating with international teams on tooling packages and project development
Communicating complex technical information clearly to both technical and non-technical audiences
Working closely with internal and external sales teams to ensure customer satisfaction
Delivering training to colleagues and participating in ongoing product training to stay current with innovationsComprehensive initial and ongoing product training will be provided.
What We're Looking For
A technically minded professional with a passion for engineering and problem-solving
Experience in machining, cutting tools, or manufacturing processes (essential)
Strong communication skills and attention to detail
Ability to work independently and as part of a team
Comfortable using MS Office (Outlook, Word, Excel, PowerPoint) and ideally CAD softwareWhat's on Offer
Competitive salary (negotiable depending on experience)
Annual service bonus
23 days holiday + bank holidays (increasing with service)
Health benefit scheme & life policy with Employee Assistance Programme
Company pension plan
Regular product training and knowledge-sharing opportunities
A culture of teamwork, collaboration, and pride in what we do