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Catering Assistant
The closing date is 28 August 2025
We are looking for catering assistants for our Weekday shift working 4hrs between 11:00-15:00 and 09:00-13:00 Monday to Friday, who are able to work as part of a team to deliver a quality service as directed by policies and procedures which are monitored by Supervisory Staff.
Your workload will include the provision of a safe and hygienic environment for the service of meals to patients, staff and visitors, working in the central dishwasher area and delivery of meals at ward level. Working as part of the Catering Team, assisting in all aspects of the service including wash-up and cleaning duties related to the provision of our high quality catering service to patients.
Main duties of the job
The main duties include the following:
* Setting up and preparation of lunch trolleys
* Preparation of items for the days supper
* Delivery of any ad hoc meals as ordered by the wards
* Answering of telephone calls and responding to as required
* You will be responsible for the service of lunch meals to a minimum of one ward using a pre-populated menu card
* You will be responsible for the collection of all trays, crockery and cutlery from the wards ensuring all equipment is returned to the department
* Along with your team of colleagues you will clear, clean and put away all equipment from the supper lunch service using an industrial dishwasher for the part of the cleaning process
* You will be responsible for the hygienic cleaning of the department along with your team members ready for the next shift
* You must be able to communicate with multi-disciplinary staff and make informed decisions at point of service and within the department.
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
* Best services for local people
* Best experience of care and best outcomes for our patients
* Best use of resources
* Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job responsibilities
* To maintain a polite and efficient relationship with all service users.
* The ability to follow instructions.
* Ensure hygiene regulations and practises as laid down by the Food Hygiene Regulations are adhered to.
* To maintain high standards of environmental hygiene adhering to cleaning procedures and correct use of chemicals
* To portion meals in the correct manner ensuring the products are aesthetically presented and that they follow the menu choice, dietary requirements and correct portion sizes at all times.
* To complete all relevant control documents recording temperatures, waste and other prescribed documents.
* To ensure the correct use, storage and rotation of all food products.
* There is a requirement to spend long periods of time standing through the shift.
* Constant moving and handling of stock, pans, clearing trolleys and meal trolleys.
Person Specification
Qualifications
* Good General Education Good Literacy and Numerical skills.
* Level 2 Food Safety & Hygiene
* IDDSI knowledge
* COSHH Training
Experience
* Experience of working in a catering or hospitality environment.
* Ability to deal with a diverse range of people face to face and over the phone.
* Able to communicate within the team and wider audience.
* Ability to follow verbal and written processes and procedures.
* Experience of working within a hospital environment or other care sector
Knowledge & Skills
* Candidate must have knowledge of or be prepared to undertake the relevant training in Food Safety and Allergen Awareness
* Deal with a diverse range of people face to face and over the phone Able to communicate within the team and wider audience Follow verbal and written processes and procedures
Personal Qualities
* Polite Team Worker who is self-organised.
* Aware of self-presentation to represent the department
Employer name
Worcestershire Acute Hospitals NHS Trust
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