Overview
B&M Retail Antrim, Northern Ireland, United Kingdom
We are recruiting for a Customer Service Supervisor to join our team at Junction One International Outlet, Antrim. This is a permanent, part-time role and will require flexibility to work day, evening and weekend shifts. As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area to ensure our team delivers the best service for our customers.
Responsibilities
* Be passionate about delivering exceptional customer service
* Ensure colleagues demonstrate the appropriate behaviours in the checkout area
* Provide colleagues with the appropriate skills and knowledge
* Be highly visible and approachable to customers and colleagues
* Operate and deliver processes that ensure the store meets all legal requirements
* Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
* Protect and safeguard the Company assets
Qualifications / Essential Skills
* Experience supervising/managing a small team, in a fast paced retail environment
* Strong numerical and problem solving skills
* A flexible approach and a ‘can do’ attitude
* The ability to think on your feet
Additional information
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
#J-18808-Ljbffr