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National account manager

Luton
Electrolux Professional
National account manager
Posted: 25 August
Offer description

Join Electrolux Professional Group as a National Account Manager - Professional Catering Equipment.

About the Job

In this role, you will act as the key business interface between Electrolux Professional and our new customers, managing relationships with key stakeholders within each new chain account. External stakeholders include CEOs, MDs, operations managers, directors/procurement, property teams, franchisees, training & technical teams. Internally, you will collaborate with HOD, sales team, chain SOP, category managers, marketing, technical design, culinary trainers, technical team, customer care, SDA, and finance.

About Your Tasks

1. Expand partnerships by offering tailored equipment solutions aligned with customer needs.
2. Lead growth initiatives with each new client, ensuring they are equipped to support their business objectives.
3. Collaborate with new customers to define and implement strategies that drive mutually profitable growth.
4. Deliver comprehensive support, including store design, route-to-market planning, installation, training, aftercare, and Essentia services.
5. Develop a targeted prospect list of potential chain customers with clear calls to action.
6. Convert prospects into active, engaged customers.
7. Establish a joint business development plan with each customer.
8. Manage and formalize contract agreements effectively.
9. Drive and track top-line sales performance.

About You

* A university degree is preferred.
* Familiarity with the commercial food sales sector.
* Strong financial and business insight, including experience with profit and loss (P&L) management.
* Understanding of corporate social responsibility principles.
* Awareness of economic trends and their industry impact.
* Good knowledge of key competitors and market positioning.

Required Competences

* Customer Obsessed: focused on delivering value to internal and external customers.
* Trustworthy: accountable, honest about mistakes, collaborative.
* Bold: proactive, inclusive, innovative, confident in decision-making.
* Sustainable: committed to environmental and social responsibility, acting ethically.

Our Benefits

* Fair compensation and benefits aligned with the market.
* Flexible hybrid work environment, including remote and in-office roles.
* Opportunities for personal growth and skill development.
* Continuous learning programs.
* Diversified, multicultural environment.
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