At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.
AI Lead
Reports to: Head of AI and Innovation
The M&G Life business has an ambitious strategy for growth that encompasses the creation of a broader range of investment solutions, enhances customer access to our products, and expands our distribution capability while delivering value through advise.
The ability to achieve our strategic goals and build a future-ready business relies on a coherent, integrated digital, data & AI strategy bolstered by robust governance processes.
The AI Lead will be responsible leading the delivery of a portfolio of AI and Innovation activities, helping to define ways of working and supporting the AI and Innovation strategy. This strategy will support the overall digital, data & AI objectives, cover all aspects of the Life business, and drive business transformation through innovation. Key areas of focus include:
1. AI and Innovation Delivery Leadership: Develop and deliver opportunities against an AI strategy that provides critical insights, drives efficiency, and create value across the business. Ensure effective delivery through driving a culture of continuous improvement and a strong understanding of how the Life business operates. Developing strong relationships across with Group Technology and business stakeholders to ensure value achieved and seamless delivery
2. Innovation: Drive the innovation by identifying new opportunities to showcase the benefits of AI and Data Science led approaches. Showcase compelling use cases of AI and foster innovation within the organisation
All of the above will require the role holder to undertake the following:
3. Collaboration: Work closely with various departments, including Marketing, IT, Sales, Distribution, Propositions, and Customer Service, to ensure AI and innovation strategies align with business goals
4. Project Delivery: Manage and contribute development to a portfolio of activities and ensure effective end-to-end delivery, working with stakeholders and technology partners
5. Leadership: Lead and mentor a delivery team of AI and innovation professionals both internally and with third party suppliers, fostering a culture of continuous improvement and innovation
Key Accountabilities:
6. To engage with stakeholder to uncover opportunities and lead multiple projects (PoC and end-to-end delivery), coordinating activities across the team and interested parties
7. Support the Principal AI Lead in implementing best practice and ensure high standard of work delivered, and implemented continuous improvement initiatives. To support in the delivery roadmap across the AI and Innovation team
8. To manage and contribute to a multi-discipline delivery team consisting of Business Analysts, AI Engineers, Developers and Testers, through both direct and matrix management
9. To provide expertise across all Life AI and innovation topics. IncludingLarge Language Models (LLMs)Agentic AI, Autonomous agents for workflow automationMore traditional AI concepts in Data Science and Machine LearningAI-powered decision intelligence systemsAI ethics and responsible AI implementation
10. Deliver AI solutions across the full life cycle from PoCs and MVPs into production
11. Ensure robust business cases for proposed projects to ensure value realisation
12. Ensure projects are aligned with the overall digital, data & AI strategy and business objectives
13. Foster strong working relationships with operational business units, marketing, sales, distribution, and the group technology teams
Key Skills, Competencies & Experience:
Skills and Competencies:
14. Action & impact-oriented and able to move at pace
15. Leadership, communication, and collaboration skills
16. Ability to work effectively with cross-functional teams and manage multiple priorities
17. Strong problem-solving abilities and analytical and data interpretation skills
18. Strong project management and organizational skills
19. Ability to influence and drive projects to deliver measurable outcomes
Experience:
20. Strong communication skills and proven ability to communicate technical concepts clearly to non technical stakeholders
21. Significant experience in AI and innovation deliveries
22. Strong background in Data Science, Machine Learning and data platforms
23. Experience deploying various AI technologies and their application in business contexts
24. Experienced leading people in AI initiatives
25. Knowledge of product design and evolution into service design
26. Experience in Life or wider Financial Services
27. Knowledge of Agile/Scrum methodologies, service design & digital transformation
28. Experience working in a highly controlled and regulated environment
The AI Lead will play a vital role in driving the future growth and transformation of M&G Life, delivering on our AI and innovation strategies to achieve our long-term objectives.
Work Level: Manager / Expert
Location: Stirling (Hybrid Working)
Recruiter: Sarah Mathers
Closing Date: 4th November 2025
We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
M&G is also proud to be a, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job, will be offered an interview if they 'opt in' to the scheme when applying.
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