Job Description
* £12.71 per hour
* permanent position
* shifts between 12 noon and 8:00pm, Monday to Friday
* Greeting guests arriving at the hotel
* Assisting with handling guests’ luggage
* Helping to escort guests to their rooms
* Answering any guest queries, directing them to the correct department where necessary
* Helping to keep guest and public areas clean and tidy
* Working closely with other staff to ensure the safety of guests
* Assisting with room deliveries such as room service or extra amenities
Qualifications
* Strong interpersonal and communication skills
* Ability to be a reliable team member
Additional Information
* An additional share of the service charge and tips every month
* 28-days holiday including bank holidays
* An additional paid day off on your birthday
* Complimentary stay at the castle after 3 months probation period successfully passed
* Training programs via internal & external professionals and access to online training facilities
* Staff and family rates on hotel accommodation and discounts on food and beverage
* Recognition programmes
* Career development programmes
* Uniform and meals provided whilst on duty and free parking