X2 Security Service Engineer (Site-Based)
Locations:
* Central London (Westminster / Embankment) – Static Site
* East London – Static Site
Salary: £40,000 – £46,000 basic + overtime
Type: Full-Time, Permanent
Clearance: Must hold or be eligible for DV (minimum SC)
Extras: Annual train ticket, no callout rota, full manufacturer training provided
Overview
We are seeking two proactive and highly skilled Security Service Engineers to work on prestigious static sites in Central and East London. This role is ideal for engineers with strong enterprise-level experience who want stability, ongoing training, and the opportunity to work with leading integrated security platforms including C-Cure, Gallagher, and Synergy.
You will play a key role in maintaining and supporting complex security infrastructure, ensuring high system uptime, and delivering an exceptional on-site service experience.
Key Responsibilities
General Duties
* Deliver a reliable, courteous, and professional engineering service at all times.
* Maintain high standards of communication and presentation while representing the company on site.
* Ensure all service visits are updated and closed through the helpdesk system.
* Demonstrate a flexible, positive approach with consistently strong performance.
* Comply with all company policies, procedures, and quality management systems.
* Undertake additional duties as required to support the client and site operations.
Site-Based Engineering
* Provide day-to-day service, maintenance, and technical support for integrated access control and security systems (C-Cure, Gallagher, Synergy).
* Assist with system upgrades, enhancements, and project-related works.
* Perform planned preventative maintenance (PPM) and routine testing.
* Support and monitor all security infrastructure to maintain uptime and compliance.
* Collaborate with internal teams, site management, and external stakeholders to ensure seamless system performance.
About You
* Hold, or be eligible to obtain, DV clearance (minimum SC).
* Proven experience working with enterprise-level or complex site-based security systems.
* Solid technical knowledge of C-Cure, Gallagher, and Synergy (essential).
* Methodical, organised, and capable of working independently on a static site.
* Strong customer service and communication skills—professional, approachable, and solution-driven.
* Proactive, flexible, and able to contribute effectively within a team environment.
Education & Experience
* Previous experience in a Security Service Engineer or similar technical role.
* Hands-on experience with enterprise access control and integrated security systems.
* Strong diagnostic and fault-finding abilities across access control platforms.
* Additional knowledge of CCTV, networking, or perimeter detection systems is advantageous.
Package & Benefits
* £40,000 – £46,000 base salary
* Annual train ticket (site-based benefit)
* Overtime available as required
* No callout rota
* Comprehensive manufacturer training and continuous professional development