Location:
Retallack Resort & Spa, Cornwall TR9 6DE
Hours:
40 hours per week
Salary:
£28,350 per annum
What we are looking for:
We have a brilliant opportunity for an experienced Sports and Leisure enthusiast to use their knowledge daily. We seek self-motivated, driven individuals with a strong focus on delivering exceptional customer experiences and exceeding targets.
Who are we?
We're a dynamic, growing company redefining the British holiday experience at our award-winning UK resorts. Retallack Resort and Spa is a luxury spa and lively watersports hub set in stunning countryside near North Cornwall coast.
About our holidays:
Our guests enjoy a unique, immersive experience away from daily routines, participating in activities, entertainment, and living in the moment. Our goal is to surprise and delight at every turn.
Role responsibilities:
Working with our team of holiday heroes, you'll oversee the management of the swimming pool alongside the Sports and Leisure Manager, and other leisure activities. Ensuring safety, cleanliness, legal compliance, and operational standards are met is key. You'll lead by example—being friendly, helpful, and proactive. This role involves working weekends and bank holidays.
Skills and experience required:
* A current NPNQ (National Pool Lifeguard Qualification)
* A current PPO (Pool Plant Operations) qualification
* Excellent interpersonal skills—assertive yet friendly
* Proven leadership abilities
We value alignment with our ethos of Attentive, Amazing, Lovers, and will require an Enhanced DBS check upon successful application.
Nice to have:
* NPMQ (National Pool Management Qualification)
* Trainer/assessor qualifications
* Experience in hospitality
* First Aid Qualification
What we offer:
* Pension scheme
* Up to 50% discounts on holidays
* 20% on-park discounts
* Team incentives
* Discounted meals through Holiday Hero Menu
* Life Insurance
* Enhanced Maternity/Paternity Pay after two years
* Holiday Buy Scheme
* Help @ Hand wellbeing support
* Perk Box benefits
* Career development opportunities
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