Account Manager – Hard FM Services – Liverpool Street, London – Up to £85,000 per annum
Are you ready to lead operations at one of Central London’s most prestigious FM providers?
Do you have a proven history of success within the commercial building services sector, ideally overseeing landmark or trophy buildings?
If so, this could be your next career move…
This is an exciting opportunity to join one of the most respected names in the facilities management industry.
The business is looking for an experienced Account Manager to lead a high-profile, long-term maintenance contract within a landmark 20-floor commercial building close to Liverpool Street. With a well-established client relationship and a recently renewed agreement, this role offers long-term stability and prestige.
Role overview:
You’ll be responsible for ensuring all operational and technical functions are delivered to the highest standard, meeting contractual commitments and exceeding client expectations.
Key responsibilities:
Oversee financial budgets, P&L, and all technical matters
Drive performance against agreed KPIs and SLAs
Lead on-site health, safety, and environmental compliance
Plan and execute building shutdowns and complex client project works
Uphold and improve company quality standards and processes
Manage recruitment needs across the contract
Support the technical growth and development of staff, including annual appraisals
Maintain strong daily client relationships, acting as the first point of contact
Produce and review all necessary reporting
Identify and secure additional business opportunities to enhance client satisfaction and boost revenueCandidate profile:
Qualified in electrical or mechanical engineering (C&G, HNC, HND or above)
Must hold or have previously held HV (High Voltage) authorisation
Strong financial acumen, with proven P&L and budget management experience
Solid engineering knowledge and technical problem-solving skills
Track record managing engineering teams within high-profile commercial buildings
Excellent written and verbal communication at all levels
Highly organised with the ability to manage competing priorities
Experienced in delivering projects on time and within budgetPackage:
Salary up to £85,000 per annum
25 days annual leavePlease send your CV to Katie at CBW Staffing Solutions for more information